Global Controller (Virtual) Job Description
Valor Global, LLC is is a global leader in providing extraordinary customer experiences for clients across the globe. We are industry leaders in Net Promoter Score (NPS), Customer Satisfaction (CSAT) and employee retention for customer care, account management, first-party collections, and technical support for our customers. We are seeking an experienced, Global Controller to join our expanding Finance Team. This new senior-level role, reporting to the CFO, would be based in Phoenix, AZ, our Philippine accounting services center, or working Virtually. This role supports our US, Philippines and Costa Rican contact center operations and corporate functions. You will be responsible for Valor Global’s accounting operations, accurate/timely financial statements, and audit readiness. This role will also be responsible for developing and maintaining global accounting policies & controls, ensuring tax and Transfer Price compliance, and overseeing domestic and international insurance. In addition, you will be overseeing implementation of a new, cloud-based ERP system.
Tasks and responsibilities
- Lead global controllership function partnering with sales / operating teams and functional support areas to ensure all necessary controls are in place and working effectively.
- Ensure compliance with US GAAP, IFRS as applicable, and local regulatory / statutory requirements including tax and transfer pricing.
- Responsible for financial statement consolidation in US and functional currency, monthly reporting package preparation, and maintaining effective and efficient month-end close processes.
- Oversee all international accounting operations and shared service staff, including, A/R, A/P, GL, cost accounting, fixed asset management, and revenue recognition.
- Function as owner of external audit and tax relationships and ensure local statutory requirements are satisfied.
- Work closely with the corporate finance function supporting FP&A processes (i.e. rolling forecasts, sales analysis, deal modeling, M&A due diligence, monthly variance analysis, board reporting, and Ad hoc analysis).
- Optimize systems and processes to meet company’s goals and objectives and safeguard company assets.
Requirements and Qualifications
- Minimum 10 years of progressive controllership experience required.
- Public accounting experience with large regional or national CPA firm.
- CPA with active license strongly preferred, and MBA a plus.
- Exceptional working knowledge of accounting and revenue recognition principles required (US GAAP and IFRS).
- Advanced knowledge of accounting best practices and use of standardized accounting policies and procedures.
- Hands-on experience transacting in multiple currencies required including financial consolidation and currency translation.
- Oracle NetSuite Oneworld experience or comparable ERP a plus.
- Experience managing international accounting teams.
- Concentration of experience in the services industry. BPO background a plus.
- Experience supporting the due diligence process for asset and share purchase transactions both domestic and foreign.
Financial Audit & Control
- Balance sheet and monthly account reconciliation reviews.
- Ensure control processes are in place and operating effectively.
- Serve as a key point of contact for auditors, managing preparation and support of all internal and external audits.
- Track and insure timely and complete remediation of audit findings and that process controls are sufficiently in place to eliminate repeat findings.
- Technical accounting and transaction research as needed.
- Service contract experience a plus.
Personal Characteristics
- Excellent communication skills. Multi-lingual is a plus.
- Excellent interpersonal skills with ability to develop strong business relationships and provide functional leadership.
- Above average written and oral communication skills.
- Disciplined work ethic, detail oriented and well organized.
- Team-player.
- Ability to work across cultures and functions seamlessly.
- High energy with a desire to work at a detailed, hands-on level but also at a high level.
- Strong business acumen.
- Ability to identify and effectively communicate risks, opportunities and potential solutions to improve business processes.
- Travel of 15 – 20% required.
What we offer
- Competitive salary and benefit package
- Virtual position
- Opportunity to join a leading BPO company (Private) in high-growth mode globally
- Innovative, professional and multinational working environment
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Valor Global was founded in Phoenix, Arizona in 2004. A family owned business, we focus on culture and admiring our people both inside of our business and community. We are a contact center business hired by a variety of global companies to handle all of their customer service and needs.
At Valor, we believe in Servant Leadership and Conscious Capitalism and believe that a well-aligned higher purpose positions people for success. Any company is only as strong as the culture and core values that its people believe in and live each day. By recruiting, retaining and developing self-motivated and inspiring people we ensure that we are able to provide extraordinary solutions to the customers.
Valor is fully vested in your success. Our culture, core values, industry leading low attrition, LEAN and Agile methodologies provide our customers access to a global infrastructure and a team of 1,000+ employees with enterprise systems and processes without the bureaucracy and red tape; our leadership team is accessible and available. Our organization prides itself on the ability to remain responsive and flexible to your business needs. We are a top performer with our clients with a successful track record in outperforming our competition. |
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