This is a service provided by an interdisciplinary team that ensures service availability 24 hours a day, 7 days per week and is prepared to carry out a full range of treatment functions wherever and whenever needed. A service recipient is referred to the Assertive Community Treatment Team service when it has been determined that his/her needs are so pervasive and/or unpredictable that they cannot be met effectively by any other combination of available community services. Typically this service should be targeted to the ten percent (10%) of MH/DD/SA service recipients who have serious and persistent mental illness or co-occurring disorders, dual and triply diagnosed and the most complex and expensive treatment needs. The individual will have increased ability to function in all major role areas (i.e. work, social, self-care) without ongoing assistance from the program, without significant relapse when services are withdrawn, need for emergency and inpatient psychiatric services will be reduced; severe psychiatric symptoms will be reduced, criminal justice involvement will be decreased, ability to meet basic needs such as food, clothing, housing will be increased. The Program Assistant is an integral part of this multidisciplinary team.
Essential Job Functions:
· Organizes, coordinates, and monitors all non-clinical operations of ACTT, including managing medical records; operating and coordinating the management information system; maintaining accounting and budget records for individual and program expenditures; and providing receptionist activities, including triaging calls and coordinating communication between the team and individuals.
· Provides structured face-to-face scheduled therapeutic interventions to provide support and guidance in all areas of functional domains: adaptive, communication, personal care, domestic, psychosocial, problem solving, etc. in preventing, overcoming, or managing the recipient's level of functioning and enhancing his/her ability to remain in the community.
· Makes every effort to meet critical standards contained in the most current edition of the National Program Standards for ACT Teams as established by the National Alliance for the Mentally Ill or US Department of Health and Human Services, Center for Mental Health Services.
· Prepares and submits documentation accurately and on time.
· Participates in peer review.
· Ensures incident reports are prepared and submitted on time.
· Prepares and presents documentation for utilization review.
· Assists in training new employees.
· Completes required training within prescribed timeframes.
· Successfully participates in the DMH approved ACTT training.
· Other duties as assigned.
Non-Essential Job Functions:
· Attend meetings as required