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Title

Server Attendant - Luxury Hotel (Napa, CA) 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
About the Organization At CCI we build and foster relationships that last decades. Since 1995 we've been supporting luxury hotels in delivering 5-star guest experiences. Join us and help deliver our core values:

Empower. Provide training, tools, and freedom to grow.
Simplify. Strive to remove complexity through accountability
Solve. Leadership minded, focus on future results by creating solutions to current problem.
Share. Transparently communicate information often and in real-time.
Accelerate. Be punctual, listen and treat others with kindness.
 
Position Server Attendant - Luxury Hotel  
Description

Summary of Job Scope and Expectations:

  • The busser plays a critical role in assisting servers in providing exceptional service to guest. S/He assists with clearing and resetting tables, refilling water, serving tea, and restocking clean plates, silverware, and glassware.
  • To ensure the guests feel welcome and taken care of; wow them with exceptional services
  • To ensure the smooth turnover of tables, effective clearing and maintenance of tables in a timely manner

Essential functions:

  • Clear and reset tables according to the standards. Follow Company procedures & standards for setting tables, i.e. placement of silverware, condiments etc.
  • Prepare & serve ice-water and hot tea to guests as soon as the party is seated
  • Assist servers in serving guest's order as needed
  • Remove plates and silverware from table as guests are finished. Maintain proper table manner, be gentle when serving guests
  • Notify server when bringing coffee, or other beverages to tables to ensure proper charges
  • Assist servers with monitoring tables for guest satisfaction, quality and additional service
  • Informs server of any potential guest issues
  • Set up work stations, ensuring that all server supplies, including ice bins, are replenished ready for peak periods
  • Ensure that all table linen, silverware, glassware and are clean and in good condition; replace as needed and alert management to any damage. Work diligently to avoid breakage and loss
  • Make sure that server station, dining room area is kept clean and free of debris at all times; clean up spills promptly for guests anywhere in dining room
  • Maintain restroom cleanliness and restocks when necessary. Maintains dining room and building cleanliness by performing light janitorial duties
  • Complete all opening, on-going and closing side work
  • Maintain constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to manager
  • Acts with responsibility towards all company property, supplies, and equipment
 
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Position Requirements

Job Requirements:

  • Restaurant experience a plus
  • Must be 18 year of age to carry alcoholic beverages
  • Have a clean, neat appearance & good personal hygiene at all times
  • Have a courteous, enthusiastic style of communication. Ability to communicate with guests fluently
 

This position is currently accepting applications.

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