Share Email Opening Title Dog Groomer  About the Organization Downtown Dog Lounge is not your average doggie daycare! We are a local woman-owned business that grew from very humble beginnings in 2002. We have a proven track record of over 20 years of dedicated experience in this field. Our commitment to hiring the best employees to care for our pups and clients is well recognized in the community. Downtown Dog Lounge was recently awarded as the winner of King 5 Evening Magazine's Best Doggie Daycare in 2021's Best of Western Washington viewer's poll. We have many happy pups, many happy clients, and many devoted employees. At Downtown Dog Lounge (DDL) we provide doggie daycare, boarding, grooming, bathing, training and enrichment for dogs at three (3) locations in the Seattle area: South Lake Union, Elliott, and Ballard. We also have a Dog Bakery in Fremont and a dog-friendly bar with indoor and outdoor dog parks in Ballard called the Dog Yard Bar! We are serious about our business and take pride in a rapid pace work environment where diversity and teamwork are celebrated. Our purpose? We are leaders, delivering peace of mind in a safe environment by caring for every dog as our own. We want our employees to love what they do! Those with a passion for pets, pioneering spirit, high attention to detail, strong organization, strong communication skills, and follow-through are usually the best match for our company and culture. Solid work ethic and integrity is also prized. We are a 24/7 business and let's be honest - some of our jobs may not be very glamorous. If you're a roll-up-your-sleeves person who also understands the important relationships between pooches and their owners, give us a look!   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Position Groomer/Doggie Stylist   Description TO BE CONSIDERED FOR THIS POSITION PLEASE ATTACH YOUR RESUME Dog Groomer The Downtown Dog Lounge is seeking an experienced Dog Groomer to join our team! You will be responsible for the overall care and well-being of the animals at our facility, through exceptional customer service to clients through dog grooming services. Reports to: Pack Leader/General Manager(s) Pay: $19/50 Hourly base rate PLUS tips! Make between $60-$85K per year! FLSA Status: Non-Exempt/Hourly Schedule: The schedule is determined by individual store needs as determined by the Store Manager. The Groomer must be flexible and will be expected to maintain an open availability to working weekends and/or evenings and holidays. Benefits: This position is expected to work 40 hours a week, therefore this position is eligible for Medical, Dental, Vision, Life, Commuter ORCA Benefits, PTO, Premium Holiday Pay, Discounted Grooming Tool Sharpening, Various Employee Discounts, Bring Your Dog to Work and Many, MANY other fun perks and benefits. Who we are: Female Owned, the Downtown Dog Lounge is proud to celebrate over 20 years of business and remain Seattle's premier and oldest standing dog daycare, boarding, grooming, retail, bakery and Yard Bar. Our Purpose: We are leaders, delivering peace of mind in a safe environment by caring for every dog as our own. Essential Duties & Responsibilities: Perform dog grooming services including but not limited to: brushing, bathing, conditioning, ear cleaning, anal gland expression, sanitary trims, nail trims, feet trims, face trims, de-matting services, hair cutting, hair coloring, drying, etc. Follow pet parents instructions or breed standards when servicing animals Complete all required grooming logs, paperwork, and commission reports Maintain clean, organized and sanitary work environment to health and safety code Clean up hair and disinfect table and tools between clients Greet clients at check in and pick up Maintain exceptional relationship with human and dog clients, retaining clients over time Perform brief consultation at check in, making expert recommendations on services for the day Discuss estimated cost of service at check in Confirm customer appointments 24 hours in advance of appointment times Notify customer when pooch is ready for pick up Take photos of dogs being groomed for the pet parents and social media purposes Prebook future appointments at time of check out Follow up with new customers two (2) days after first appointment, assuring satisfaction Follow up with customers that have not been in for 6-8 weeks Address any client complaints immediately, assuring client satisfaction Provide and maintain personal clippers, blades, and other hand tools required for grooming services (DDL will finance a portion of tool sharpening) Perform grooming services in a safe manner to avoid injuries - DDL understands that accidents happen, however incidents must be kept to a minimum. Refer to the Employee Handbook for policy related to grooming-related dog injuries Regularly attend educational training to strengthen expertise and develop new skills Participate in community marketing events quarterly with an opportunity to increase clientele base Attend periodic meetings and in-house trainings Display the highest standard of client service, including bows and bandanas Make retail recommendations and discuss other services offered at Downtown Dog Lounge Run dogs at check in and check out as needed when not actively with a grooming client Assist with cleaning, inventory and laundry in the Grooming Department Arrive 15 minutes prior to book start time to set up station with necessary supplies and equipment Stay 15 minutes after your scheduled book time to clean your work area and tools Notify management of all maintenance and/or equipment repairs needed As an extension of the DDL Purpose and Values, communicate clearly, openly, honestly, and kindly when addressing any issues that may arise   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Position Requirements Experience and Education: · High School Diploma, GED, or equivalent · A minimum of two years grooming experience - preferred · A minimum of two years customer service experience - required Required Skills and Abilities: · Demonstrate outstanding attention to detail, ownership, and follow-through · Able to multitask, successfully balancing professionalism with expediency · Focus on customer retention and improving overall customer satisfaction · Good communication skills; written and verbal · A goal-oriented attention to detail · Proficiency in Gingr operations · Full understanding of DDL products and services · Ownership and maintenance of personal tools and equipment The ability to lift fifty pounds.   DDL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetics, protected veteran status, or any other characteristic protected by federal, state, or local law. DDL will consider for employment qualified applicants with criminal histories in a manner consistent with Washington state regulation and precedent.   Location DDL - South Lake Union, Ballard, or Elliott   This position is currently not accepting applications. To search for an open position, please go to http://DowntownDogLounge.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Concierge in Seattle, WA Posted on: 8/3/2023 [Apply Now] Dog Handler in Seattle, WA Posted on: 7/6/2023 [Apply Now] Packleader (Supervisor/Lead) in Seattle, WA Posted on: 8/3/2023 [Apply Now] Follow us

 

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