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Pricing, Costing & Rebates Team Lead 

About the Organization Palmer Holland is a quickly expanding international specialty chemical distributor based in Westlake, OH and operating in the United States and Canada. Palmer Holland represents many of the most recognized manufacturers from around the world. Our customers and principals are rooted in the Agriculture, CASE (coatings, adhesives, sealants, elastomers), Health & Nutrition, Lubricants, and Plastic industrial sectors.

As an independently-owned sales and marketing organization, we have the opportunity to make decisions which are in the best, long-term interest of the employees, customers, and principals we serve. Our sellers work with customers to solve problems and test and re-test different specialty products in order to find the one that will do what the customer needs. The dedication from our employees to continually improve their knowledge base and provide commitment to outstanding technical and customer service enables Palmer Holland to thrive as an industry leader.

As an employer, Palmer Holland's goal to remain independent is solidified through operating as a privately held Employee Stock Ownership Plan (ESOP) with an ownership team made entirely of employees. Palmer Holland views our employees as our most valuable asset. We offer our employees a fun work atmosphere, healthy work-life integration, and varying opportunities for professional development. We are known for having a culture that emphasizes having fun, being healthy, and working hard. Our office has advanced technology along with a shuffleboard table, putt-putt greens, and treadmill workstations. In the field, our sales team has the tools to make critical decisions on the spot to better respond to customer needs, ultimately forming strong relationships. We believe in providing a work culture that engages employees, encourages growth, and promotes success.  
Category Accounting/Finance  
Position Pricing, Costing & Rebates Team Lead  


Position summary

  • The primary function of a Pricing, Costing & Rebates Team Lead is to assure that all pricing of products is maintained accurately and updated in the system in a timely manner.
  • The Pricing, Costing & Rebate Team Lead’s function is also to work with Palmer Holland Account Managers, Business Managers, Sales Partners, Buyers and Principals to ensure our pricing and rebates are following policies established by Palmer Holland and its Principal partners.


Essential tasks of the position


  • Provides leadership, support, and guidance to other Pricing/Costing Specialists.
  • Ensures a strong line of communication between management and the Pricing/Costing Team.
  • Serves as a support person to Pricing/Costing and Rebate Specialists with day-to-day operational questions.
  • Participate in various projects as requested; manage and complete projects and tasks as assigned in a timely manner.
  • Identify areas for improvement and initiate, recommend, or provide solutions through designated channels, not only in the direct department, but throughout the company Update Rebate expirations and renewals in Sage X3.
  • Submits Rebate renewals to our principals as initiated by the sales partners.
  • Submits monthly rebate requests to our principals with rebate relationships.
  • Perform regular audits to ensure timely and accurate information in Sage X3.
  • Reviews and make corrections to invoices using credit/rebill function. Examples of corrections are rebates, freight, cost, inventory adjustments.
  • Follows up on outstanding rebates due and reconciles credit memos against rebate requests when received.
  • Ensures accuracy of the pricing of new products in the systems.
  • Revises Purchase Price Book as needed.
  • Prepares/maintains Enterprise Account Customer price lists following requested customer format.
  • Ensures relevant documents are maintained and filed appropriately.
  • Provides support for new pricing initiatives, including gathering requirements from cross-functional teams, testing and implementation.
  • Serves as a lead contact for internal customers for pricing & rebate needs and for ad-hoc support.
  • Provides backup to other accounting team members when necessary.
  • Performs any other duties assigned by management. Review all price increases from the principal and update Purchase Price (cost books) in the system.
  • Performs other tasks assigned at the discretion of management.
  • Assist Accounting team members as necessary to assure all month end activities are completed per PH Policy
  • Ensures all documents are scanned and saved per PH policy.


Activities of the position affect quality including quality objectives. Responsibilities and authorities include where appropriate:

  • Initiate action to prevent the occurrence of any nonconformities relating to the product, process, or quality system, up to and including when necessary, stopping production to correct quality problems.
  • Identify and record any problems relating to the product, process, and quality system.
  • Document problems, steps taken for resolution, and preventative action in CRM software and notify all parties required.
  • Initiate, recommend, or provide solutions through designated channels.
  • Verify the implementation of solutions in areas under your control.
  • Control further processing, delivery, or installation of nonconforming products until the deficiency or unsatisfactory condition has been corrected.
  • Perform duties and tasks as prescribed in company policies, procedures, and work instructions.



The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company.


We are a tobacco-free, professional environment.

Location Corporate Office  
Position Requirements


  • Requirements as set forth by supervisor.



  • Requirements as set forth by supervisor.



  • Intermediate level of expertise in MS Office and Contact Management Software
  • Excellent verbal and written communication abilities
  • Ability to maintain professional conduct that always exemplifies the corporate policies, particularly when interacting directly with internal and external customers
  • Ability to handle sensitive information with confidentiality and discretion
  • Detail oriented with strong, accurate clerical skills
  • Proficient at multi-tasking
  • Proactive problem solver
  • Highly motivated




Physical Requirements:

  • Satisfactory motor skills relevant to position
  • Ability to sit for long periods of time
  • Ability to lift up to 25 pounds
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Travel Requirements  

This position is currently not accepting applications.

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