Apply Now Title Moderator/Instructor/Consultant  Category Consulting   Description The Moderator, Consultant, Instructor positons are responsible for developing and delivering 20 Group Meetings, NCM Institute classes, and/or In-dealership Consulting engagements while supporting NCM's business initiatives. NCM is looking for similar skills sets and backgrounds for all three positions. If you are interested in one position or a combination of these positions please apply. MODERATOR/CONSULTANT ESSENTIAL DUTIES AND RESPONSIBILITIES Develops, delivers and manages automotive 20 Groups. Develops, delivers and manages automotive performance and operations consulting clients. Works with NCM stakeholders to ensure a premium client experience and professional work environment. Works with Retail Solutions Council to develop yearly initiatives, projects and programs. Works with industry vendors and experts to maintain a current understanding of the automotive industry. INSTRUCTOR ESSENTIAL DUTIES AND RESPONSIBILITIES Teaches an average of 10 training days per month of NCM Institute curriculum. Meets revenue expectations for private training or consulting opportunities, generating approximately $150,000 in additional revenue for NCM per year. Conducts approximately 20 hours per month of content research, development or revisions to help content stay up to date on industry trends. Creates custom learning content as needed for training opportunities Continually and actively promotes NCM’s products and services in support of the clients’ needs, including the sale of NCMi course enrollments, private training, NCM’s virtual training platform and other education-related services, along with the products and services offered by other NCM departmental operations; includes making presentations and providing training to NCM Retail Solutions’ clients. Prepares for instruction by reviewing course content and data ahead of each training session. As requested, conducts pre-class interviews with students and/or their sponsoring dealer principal or general manager. Clearly defines and meets learning objectives for each course. Uses a combination of lecture, audio-visual presentation and student interaction to ensure a variety of learning methods that appeal to different types of learners. Ensures students’ active learning through the use of questions, experiential activities, skill practice and discussion. As requested, conducts post-class follow-up with NCMi students and/or their sponsoring dealer principal or general manager. Maintains classroom facilitation and platform skills by taking advantage of educational opportunities, staying current with industry trends and maintaining professional networks. Creates educational content for use in articles, white papers, blogs, video training, promotional collateral and other applications as required. Records videos for online learning platform and promotional efforts. Travel up to 30%   Position Requirements Education Bachelor’s Degree preferred, however requirement may be satisfied with equivalent combination of education and work experience. Experience 10-15 years of General Manager, Ownership or Dealer Principal experience within an automotive dealership preferred. OEM or auto dealership group management experience considered an asset. Demonstrated track record of successful operation of a retail automotive store. Competencies Advanced knowledge of automotive dealership financial statements and financial management best practices. Advanced knowledge of automotive dealership operations and business acumen. Advanced capabilities with Microsoft Office. Strong time management skills. Superior ability to multi-task. Strong attention to detail. Strong planning and project management skills. Superior problem solving abilities. Expert-level knowledge of fixed and/or variable automotive dealership operations, sales, supervision, leadership, training, budgeting, forecasting and metrics. Excellent working knowledge of general business and financial principles and practice. Work flow analysis and problem-solving skills. Advanced capabilities with Microsoft Office. Ability to effectively communicate with all levels of the organization. Knowledge of organizational change processes and operations management. Strong project management skills. Behavioral Skills Strong presentation and communication skills. Strong interpersonal skills. Superior customer service skills. Demonstrate initiative; be a self-starter. Professional, enthusiastic and resourceful. Strong work ethic; willing to do whatever it takes to get the job done. High energy level. High comfort level speaking with a wide range of people. Ability to interact, influence and negotiate. Ability to work with sense of urgency. Ability to prioritize changing workloads. Ability and willingness to continually learn on the job. Professional and resourceful. ACCOUNTABILITIES AND MEASURES Completes all responsibilities in a timely and accurate manner in order to meet employee and client needs and remain cost effective. Employee must maintain a valid driver’s license and acceptable driving record as driving on company business may be required. Physical Demands While performing the duties of this job, the employee is routinely required to stand, walk, sit, speak, hear, see and use hands to handle objects. Must be able to answer phone and listen and speak with clients and co-workers. Must be able to concentrate/focus with constant interruptions. The employee may occasionally lift and/or move up to 50 pounds. Ability to travel. Work Environment While performing the duties of this job, the employee will typically be in an office, dealership or hotel conference center environment.   #LI-BS1   Full-Time/Part-Time Full-Time   Country   Position Moderator/Instructor/Consultant   Exempt/Non-Exempt Exempt   Open Date 2/25/2022   Location Virtual Position/Road Warrior   This position is currently accepting applications. Apply Now

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