Share Email Opening
Title

Resident Assistant - Crisis Shelter for Women and Children 

EOE StatementIt is the policy of Union Gospel Mission to grant equal opportunities for employment to all qualified individuals without regard to race, color, sex (including pregnancy), national origin, biblical marital status, ancestry, age, the presence of sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability, honorably discharged military or veteran status, genetic characteristic or any legally protected status.
 
Category Program  
Description

Job Title: Resident Assistant - overnight

Department: Crisis Shelter

Location: 1515 E Illinois

Reports to: Client Services Manager

 

UGM considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of UGM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. Additionally, employees must be willing to lead and/or participate in Bible study, prayer, devotions and sharing the Gospel.

 

Summary of Position:

Provide house supervision and guest services to all Crisis Shelter guests. Provide overnight security, do emergency intakes with families and see that the Crisis Shelter is a safe, clean environment. Work with House Manager and volunteers to build a cohesive team the honors God and works together to fulfill a common purpose.

 

Supervisory Responsibilities:

This position supervises overnight security, including grounds and cameras of the Crisis Shelter and all guests. To include supervision of guests assisting staff overnight at times.

 

Duties & Responsibilities:

Key Result Area #1: Overnight Security

  • Upon arrival and periodically through the night secure the building by checking all gates and doors.
  • Watch and listen at night while making security rounds and check cameras to assure safety for all guests.
  • Has participated in an evacuation drill quarterly and is aware of and practiced in emergency evacuation procedures
  • Deescalate and address guest safety issues that may arise.
  • Document intakes and any overnight guest interactions.
  • Watching cameras and being aware of safety concerns.
  • Knowing standard operating procedures and responding as appropriate.

 

Key Result Area #2: Communicate Clearly and Effectively

  • Share concerns with the House Managers.
  • Document key events of the night.
  • Accurately track extension, late exceptions, work verifications and chapel attendance.
  • Communicate effectively utilizing all resources in communication; email, database, snapshot and phone

 

Key Result Area #3: Crisis Shelter Nightly Operations

  • Read and follow CS Standard Operating Procedures
  • Participate in intake training process and procedures
  • Track and manage available beds.
  • Report maintenance issues to House Manager
  • Provide a safe clean environment.
  • Answer phone and do emergency family intakes as needed; check no intake list and assure the safety of the shelter.
  • Complete, maintain and update administrative tasks and assorted computer tasks.
  • See that all class materials are readily available; make copies when needed.
  • Keep supplies stocked ready for check-in and create an inventory list of items needing to be restocked.
  • Assist late real-life workers with check-in and provide saved plates upon return from job
  • Do laundry as necessary.
  • Respond to situations in a calm and composed manner.
  • Pray for/with guests and over the environment.
  • Sort and maintain donations that come in.
  • Be aware of any safety or security issues and address them promptly.
  • Ensure that the dining room is stocked and maintained to meet health standards and ready for breakfast.
  • Complete other jobs assigned as requested.

 

Skills & Qualifications:

  • Computer literate with a high proficiency using Word, Excel, Outlook; able to complete documents, reports and accurately record information.
  • Excellent communication skills: written, oral, and instructional.
  • Prove to be teachable: organized with the ability to work as a team and individually; able to listen and follow instructions.
  • Show ability to listen empathically, respond appropriately in emotional situations, and resolve difficult guests related issues in an understanding way with the goal of maintaining relationships.

 

Working Conditions/ Physical Factors:

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

  • Work is primarily indoors. It requires climbing stairs, walking, sitting, standing, bending, and reaching - Continuously.
  • Requires a sustained level of high energy, stamina, and the ability to move about the house on a regular and ongoing basis – Continuously.
  • Requires the ability to hear, see, and speak clearly – continuously.

 

Equipment/Tools Used:

  • Computer skills; Microsoft Office, Excel, Word, and email

 

Education/ Experience:

  • High School Diploma/GED
  • Preferable 2+ years working with homeless families
  • Experience using computers, multi-line phone system, excellent interpersonal skills, Microsoft office including excel and word.
  • Experienced in de-escalation training

Wage $17.86 - $18.57

Shift: Friday & Saturday 10PM-8AM

 

 
Position Requirements

Requirement:

Union Gospel Mission is a privately funded 501 (c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and Statement of Purpose. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

  • Be able and willing to share the Gospel and participate in all of the ministry activities of Union Gospel Mission;
  • Subscribe to Union Gospel Mission Statement of Faith and Qualifications for Employment upon hire and continuously while employed;
  • Adhere to Union Gospel Mission Employee Handbook.
 
Full-Time/Part-Time Part-Time  
Shift Nights  
Position Resident Assistant - Crisis Shelter for Women and Children  
About the Organization Welcome to Union Gospel Mission Online Application. Union Gospel Mission is a 501 (c)(3) and is charitable, non-profit, Christian organization and a Christian Community. As such we require all people joining our Community to share our beliefs (Traditional Non-Denominational Christianity) and Code of Conduct. The details of this will be included in the application process. These distinctives are allowed as an organizational religous exemptions contained in Title VII of the Civil Rights Act of 1964, as amended, concerning religious discrimination in employment.



It is the policy of Union Gospel Mission to grant equal opportunities for employment to all qualified individuals without regard to race, color, sex (including pregnancy), national origin, biblical marital status, ancestry, age, the presence of sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability, honorably discharged military or veteran status, genetic characteristic or any legally protected status.



You are invited to begin the questionnaire for this position. This process should take about 15-20 minutes. In order to be considered you will need to complete all of the sections of the online application, and provide your work history, educational background, and references. If you are not prepared with the information, please return at a more convenient time for you. If you have a Resume you will be able to upload it and it will work to autofill much of the application.  

This position is currently not accepting applications.

To search for an open position, please go to http://UnionGospelMission.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
Children's Ministry Assistant -WCS in Spokane, Washington
Posted on: 6/20/2022
[Apply Now]

Life Recovery Counselor in Spokane, Washington
Posted on: 5/23/2022
[Apply Now]

Production Cook - Men's Shelter in Spokane, Washington
Posted on: 1/28/2022
[Apply Now]


Other Jobs Within 60 Miles
Front Office Coordinator in Spokane, Washington
Posted on: 5/20/2022
[Apply Now]

Custodial Services Coordinator in Spokane, Washington
Posted on: 6/16/2022
[Apply Now]

Thrift Store Assistant Retail Manager in Coeur d'Alene, Idaho
Posted on: 2/11/2022
[Apply Now]

Thrift Store Retail Associate in Coeur d'Alene, Idaho
Posted on: 4/22/2022
[Apply Now]

Thrift Store Processing Associate in Coeur d'Alene, Idaho
Posted on: 6/23/2022
[Apply Now]



 


 
Click here for technical assistance.