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Human Resources Generalist 

Number of Openings 1  

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Position summary: This role provides full spectrum human resources support to all employees, as well as supporting the Human Resources Manager and department in executing tasks for our employees such as employee relations, exit interviews, attendance policy management, performance improvement case management and compliance.

Qualifications required:

  • Associate's degree with three to five years of Human Resources experience

  • Performed human resources functions in a manufacturing industry (Preferred not required)

Essential functions and responsibilities:

  • Attend professional development workshops

  • Benefits management and administration including participation in the annual renewal negotiations/structure, development and implementation of open enrollment and routine enrollment, modifications, terminations and COBRA;

  • Ensuring thorough and timely processing of employment documentation; and supporting managers in responding to employee needs.

  • Intake and managing of LOAs including FMLA, PLA, SMNA etc.

  • Intake and managing of Worker's Comp claims

  • Participate in the development of policies and procedures

  • Personnel file maintenance both manually, and via HRIS (Ascentis)

  • Preparing for and participating in regulatory audits as well as conducting periodic internal audits and corporate administrative duties as needed (Coverage for the HR Assistant/ Reception area during breaks, scheduled and nonscheduled time out of the office).

  • Collaborate with Production Manager and Quality on Employee Safety

  • Report any potential food safety, quality of food defense concerns to the plant manager or quality personnel

  • Maintain product safety, legality, regulatory compliance and quality systems

  • Follow all documented Good Manufacturing Practices

  • Must Follow All Company Policies and Procedures

Position Requirements

Essential skills and experience:

  • Ability to problem solve (listen, identify problems and solutions) and provide excellent internal and external customer service

  • Ability to work collaboratively and be a team player

  • Ability to work in a fast pace environment, handle multiple task at the same time, and meet deadlines in a timely manner

  • Ability to work independently with minimal supervision

  • Excellent oral and written communication skills

  • Respect for confidentiality

  • Understanding and ability to fully utilize HRIS systems

  • Understanding of cultural competence and ability to work in a diverse environment

  • Willingness to participate on the department committees


Success factors/job competencies:

  • Ability to interact with employees at all levels

  • Ability to juggle multiple priorities

  • Ability to think creatively and participate fully

  • Current working knowledge of state and federal employment law

  • Demonstrated consulting and diagnostic skills, able to engage active listening skills and provide sound and relevant diagnosis and advice

  • Develop strong trusting relationships in order to gain support and achieve results

  • Excellent verbal and written communication skills, able to convey complex information in a clear and concise manner

  • Experience and knowledge in Human Resources disciplines including but not limited to Employee Relations, Recruiting, Benefits Administration, Workers Compensation and Leave of Absence, ADA, etc.

  • Proficiency in Microsoft Office applications

  • Self-directed and motivated

  • Strong conflict management skills, able to effectively resolve conflict with a positive outcome

Full-Time/Part-Time Full-Time  
Shift Days  
Shift Days Monday - Friday  
Shift Hours 8:00A - 5:00P  
Position Human Resources Generalist  
Exempt/Non-Exempt Exempt  
Req Number ADM-22-00003  
Open Date 5/31/2022  
About the Organization Cheer Pack North America and its Global partners are the leaders in flexible spouted pouch packaging around the world (think squeezable pouches with fruit purees). Our food packaging can be found in nearly every home in America and is used by the largest, most well-known food brands to deliver food and more to consumers.


• CPNA will reach its vision due to our focus on anticipating and meeting customers' needs for innovation and quality.

• CPNA will prosper using the most cost-effective, quality manufacturing available and by creatively and profitably selling these products to the marketplace.

• CPNA will maintain an entrepreneurial spirit, focusing on flexibility and willingness to adapt to meet customer's needs.

• As a manufacturing and sales company, CPNA knows that its goals will best be met through the talents of a trained, committed, enthusiastic workforce. CPNA pledges to provide these employees with a safe workplace and to be an excellent corporate presence in the community.

Our Employees

Cheer Pack appreciates the rich diversity of the people in the community where we work. Therefore, the Company aims to create and maintain a professional environment where differences are respected, varied skills and abilities of diverse individuals are valued, and everyone may contribute to the success of the organization.

EOE Statement Cheer Pack North America is committed to equal employment opportunity and employs all qualified persons without regard to race, color, religion, national origin, sex, age, handicap, or any other classification protected by the federal, state or local laws. If you feel you have not been treated in accordance with this policy, you should contact the Human Resources Director. CPNA assures all employees that no individual filing a complaint will be discriminated against as a result of their complaint.  

This position is currently not accepting applications.

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