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Title

Part-time IT Helpdesk Technician 

Description

Ensure availability and reliability of operating systems, applications and hardware for the students and staff of Tulsa Tech by diagnosing computer software, hardware, network and physical networks; repairing or replacing components as is appropriate.

  • Work schedule is Monday - Thursday, 7:00 a.m. - 11:00 a.m., not to exceed 20 hours per week.
  • Provide first level IT phone support including user account login issues, software troubleshooting and etc...
  • Provide support of the operating system, productivity suite, and various applications; research software problems and install new components as required.
  • Research, troubleshoot and resolve onsite or remotely, hardware and software problems involving monitors, CPUs, input devices; including installation of new computers.
  • Provide Level One network support by installing, maintaining, and troubleshooting network printers; deploying network applications to desktop computers, and troubleshooting the use of other network resources, such as internet and network issues on client computers.
  • Provide Level One telephony support by troubleshooting IP based phones, basic user inquiries and customer concerns.
  • Provide Audio/Video (A/V) support by installing, maintaining, and troubleshooting all aspects of A/V components and equipment.
  • Answer the user’s helpdesk phone, voicemail and e-mail; investigating issues and problems, providing resolution and assistance for users; constantly striving to improve customer service
  • Research new technology applications and recommend improvements for issues that affect the District’s network and systems.
  • Provide basic end-user training for various productivity suite and District standard applications.
  • Perform application delivery via the District’s networked software deployment system (SMS).
  • Perform tasks and duties relevant to any of various roles or responsibilities assigned by supervision and determined by management to be appropriate for this position; comply with all policy, procedure, regulation and other communicated requirements as may be in effect for the workgroup or worksite
  • Assist with data clean up with Online enrollment system.
 
Position Requirements

The position requires elevated levels of computer and troubleshooting knowledge.

 
Full-Time/Part-Time Part-Time  
Shift Days  
Education Bachelor's Degree in MIS, CIS or High School diploma and equivalent work experience  
Salary Schedule N/A  
Hiring Range $18/hr  
Benefits N/A  
Closing Date For maximum consideration, deadline for receipt of application material is June 1st. However, the position will remain open until filled.  
NOTE TULSA TECH IS AN EQUAL OPPORTUNITY EMPLOYER  
Req Number NON-22-00008  
Location Client Service Center - NW Corner of Memorial Blvd and BA Expressway, Tulsa OK  
About the Organization Tulsa Tech is the oldest and largest career & technical training center in OK. We are an independent public school district, with multiple campuses in the Tulsa County area. Our school serves secondary students from public school districts throughout Tulsa County, as well as private, parochial and home-schooled students. A significant adult enrollment is also served throughout the year in both full and part-time training programs. We also provide custom training programs for business and industry in NE Oklahoma. We employ school administrators, instructors, and support personnel to accomplish our vision and mission of developing a world-class workforce and preparing people for success in the workplace.









STATEMENT:





TULSA TECH'S ANNUAL SECURITY REPORT INCLUDES STATISTICS FOR THE PREVIOUS THREE YEARS CONCERNING REPORTED CRIMES THAT OCCURRED ON CAMPUS; IN CERTAIN OFF-CAMPUS BUILDINGS OR PROPERTY OWNED OR CONTROLLED BY TULSA TECH; AND ON PUBLIC PROPERTY WITHIN, OR IMMEDIATELY ADJACENT TO AND ACCESSIBLE FROM, THE CAMPUS. THE REPORT ALSO INCLUDES INSTITUTIONAL POLICIES CONCERNING CAMPUS SECURITY, SUCH AS POLICIES CONCERNING ALCOHOL AND DRUG USE, CRIME PREVENTION, THE REPORTING OF CRIMES, SEXUAL ASSAULT, AND OTHER MATTERS. ANYONE CAN OBTAIN A PAPER COPY OF THIS REPORT BY CONTACTING THE TULSA TECH ENVIRONMENTAL, HEALTH AND SAFETY OFFICE (918.828.5181) OR SECURITY OFFICE (918.828.1092).









 
EOE Statement Tulsa Tech is an Equal Opportunity Employer

"No person shall on the grounds of race, color, sex, pregnancy, gender, gender expression or identity, national origin, religion, disability, veteran status, sexual orientation, age or genetic information be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any education program, activity or in recruitment, consideration, selection or employment whether full-time or part-time.

Tulsa Tech's Chief Human Capital Officer, Pam Winterscheidt has been designated to handle inquiries regarding Tulsa Tech’s non-discrimination policies. Ms. Winterscheidt may be contacted by phone (918-828-5081), email (pam.winterscheidt@tulsatech.edu) or by appointment in person (3638 S. Memorial Dr. - 4th Floor).  

This position is currently accepting applications.

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