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Title

Housekeeping Supervisor 

Description

The Le Meridien | Sheraton Charlotte Hotel is currently seeking a dynamic, and motivated individual for the position of Housekeeping Supervisor at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational and communication skills; a strong proficiency in multi-tasking with previous hospitality housekeeping experience being essential.

 

The primary purpose of the Housekeeping Supervisor is to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments, and coordinating room readiness with other departments.

The responsibilities of the Housekeeping Supervisor include but are not limited to:

  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards.
  • Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met.
  • Provide direction, support, timely feedback, and recognition of performance in keeping with StepStone Hospitality's performance management standards and Core Values.
  • Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses.
  • Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control.
  • Open and close housekeeping department by assigning and monitoring daily operations.
  • Promote sanitation, safety, and security efforts of the hotel.
  • Assist with scheduling staff according to business levels.
  • Able to conduct daily stand up with the housekeeping team.
  • Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership.
  • All other work as required to complete the primary purpose of the position

 

 
Exempt/Non-Exempt Non-Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

Apply Now



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