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About the Organization Palmer Holland is a quickly expanding international specialty chemical distributor based in Westlake, OH and operating in the United States and Canada. Palmer Holland represents many of the most recognized manufacturers from around the world. Our customers and principals are rooted in the Agriculture, CASE (coatings, adhesives, sealants, elastomers), Health & Nutrition, Lubricants, and Plastic industrial sectors.

As an independently-owned sales and marketing organization, we have the opportunity to make decisions which are in the best, long-term interest of the employees, customers, and principals we serve. Our sellers work with customers to solve problems and test and re-test different specialty products in order to find the one that will do what the customer needs. The dedication from our employees to continually improve their knowledge base and provide commitment to outstanding technical and customer service enables Palmer Holland to thrive as an industry leader.

As an employer, Palmer Holland's goal to remain independent is solidified through operating as a privately held Employee Stock Ownership Plan (ESOP) with an ownership team made entirely of employees. Palmer Holland views our employees as our most valuable asset. We offer our employees a fun work atmosphere, healthy work-life integration, and varying opportunities for professional development. We are known for having a culture that emphasizes having fun, being healthy, and working hard. Our office has advanced technology along with a shuffleboard table, putt-putt greens, and treadmill workstations. In the field, our sales team has the tools to make critical decisions on the spot to better respond to customer needs, ultimately forming strong relationships. We believe in providing a work culture that engages employees, encourages growth, and promotes success.  
Category Purchasing  
Position Buyer  


Position summary

The Buyer role reports to the Supply Chain Manager and is responsible for procuring goods from a portfolio of suppliers with the goal of optimizing inventory, without sacrificing service, by ensuring the right product is maintained at the right site at the right time in the right volumes.


Essential tasks of the position

  • Creates and issues purchase orders in order to fulfill sales orders and forecast while also meeting stocking requirements.
  • Ensures accuracy of purchase order delivery dates through communication and follow up with assigned suppliers.
  • Works to proactively resolve potential service disruptions and effectively communicates to Customer Service Team as needed.
  • Maintains essential master data for assigned products.
  • Develops a strong relationship with assigned supplier base as well as with internal groups including but not limited to Customer Service, Demand Planning, Business Management, and Sales.
  • Performs annual cycle counts as well as ad hoc reconciliation of inventory as issues arise.
  • Process supplier returns as needed.
  • Works with Demand Planning to optimize supply chain set up including review of hub spoke relationship, order cycles, minimum order qty’s, etc.
  • Meets the goals for service and inventory for assigned supplier base.
  • Continuously identifies process improvement opportunities and drives them through implementation.
  • Manages Cases per Responsibility Matrix.
  • Works independently and collaborates with others as needed. Contributes to complex projects as needed.



Activities of the position affect quality including quality objectives. Responsibilities and authorities include where appropriate:

  • Initiate action to prevent the occurrence of any nonconformities relating to product, process, or quality system, up to and including when necessary, stopping production to correct quality problems.
  • Identify and record any problems relating to the product, process, and quality system.
  • Document problems, steps taken for resolution and preventative action in CRM software and notify all parties required.
  • Initiate, recommend, or provide solutions through designated channels.
  • Verify the implementation of solutions in areas under your control.
  • Control further processing, delivery, or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected.
  • Perform duties and tasks as prescribed in company policies, procedures, and work instructions.


The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company.

We are a tobacco free, professional environment.

Location Corporate Office  
Position Requirements


  • BS degree or equivalent work experience in supply chain management, logistics or related area of study


  • 1 to 5 years of proven experience


  • Intermediate level of expertise in MS Office and Contact Management Software
  • Excellent verbal and written communication abilities
  • Ability to maintain professional conduct that always exemplifies the corporate policies, particularly when interacting directly with internal and external customers
  • Ability to handle sensitive information with confidentiality and discretion
  • Detail oriented with strong, accurate clerical skills
  • Proficient at multi-tasking
  • Proactive problem solver
  • Highly motivated


Learner’s Attitude, Accountability, Conflict Resolution, Persuasive, Time Management, Flexibility, Teamwork, Customer Oriented, and Influence.

Physical Requirements:

  • Satisfactory motor skills relevant to position
  • Ability to sit for long periods of time
  • Ability to lift up to 25 pounds
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Travel Requirements  

This position is currently not accepting applications.

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