EDUCATION, EXPERIENCE & TRAINING
- Must be at least 18 years of age
- Must be 21 years of age to drive a truck with 30 foot trailer
- Must have high school diploma or equivalent
- Must have a valid driver’s license
KNOWLEDGE, SKILLS & ABILITIES
- An ability to operate and maintain a safe train and climbing wall.
- An ability to establish a rapport with children.
- An ability to administer discipline in a caring and patient manner.
- Ability to work effectively with the public and staff and exercise good judgment in dealing with people.
- A strong knowledge of customer service philosophies and practices.
- An ability to establish a positive rapport by using tact and discretion with participants, parents and staff.
DUTIES AND RESPONSIBILITIES
- Maintain a fun but disciplined atmosphere.
- Greet parents and children in a cheerful and pleasant manner.
- Check fuel level of train at the beginning and end of shift. Refill if below ¾ of a tank.
- Clean train and other vehicles used at the end of each day.
- Secure trailer and check trailer lights, hitch, and brake lights for each event
- Provide and maintain a safe environment.
- Communicate safety information with all passengers of the train and wall and upholding safety procedures outlined in the Block Party Package.
- Inform Program /Event Manager of daily operational needs and or problems including customer feedback.
- Serve in a professional and courteous manner with the highest regard for the customer including loading and unloading the train and performing all aspects of running a safe climbing wall.
- At all times uphold the Park District policies and procedures.
- Perform other duties as assigned by the Program/Event Manager.
- Wear the required uniform in order to be clearly identified as a park district employee.
- Abide by the Bolingbrook Park District dress code for your area
- Perform all job tasks within the rules and guidelines of the Park District’s safety program.
- Work as a Team Player with co-workers and in conjunction with other departments.
PHYSICAL REQUIREMENTS
Walking: to review equipment, to check on participating patrons
Seeing: to drive vehicles, to monitor train rides and wall climbers, to assist patrons
Standing: to monitor and check train and climbing wall and/or patron attendance
Lifting: hook up hitch (able to lift 50 lbs.)
Talking/Hearing: to communicate with the public and staff
Reaching: to clean train, to hook up hitch, to climb the wall to assist participants
Stooping: to clean train and check gages on climbing wall
Crouching: to clean train and place pin in climbing wall
PHYSICAL REQUIREMENTS (cont)
Pulling: to move and hook up hitch, to load and unload train cars
Pushing: to move and hook up hitch, to load and unload train cars
Sitting: to operate train to drive truck with trailer
Climb: Be able to climb up and down wall and not exceed wall limit of 250 pounds
COGNITIVE CONSIDERATIONS
Must have the ability to remain calm under pressure. Must be able to work when block parties and special events are scheduled. Must be able to relate to customer and other staff members in a professional manner.
FLSA
This is a hourly part time, non-exempt position
HOURS
Part-time hours as scheduled by the Program/ Event Manager. Weekends hours include the month of May – September and summer holidays; Memorial Day, 4th of July and Labor Day. Will also include weekdays during the day for Park District events and Wednesday evenings for concert.
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