Job Information: Maintenance Supervisor II Job

Job Summary

This position is responsible for ensuring that the physical aspects of the property meet the company's established standards and any applicable laws. This is done for safety, appearance and operational efficiency reasons and must fall within the budgeted fi- nancial goals. The supervisor leads the on-site maintenance staff and participates in the diagnosis of problems and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling,, exterior structural and appliance. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.

Primary Responsibilities

Provide expected and unexpected service to residents while maintaining the company's investment.
Supervise Service Technicians including delegating work, reviewing service requests and training.
Troubleshoot service requests daily for residents prioritizing the service requests and ensuring they are completed in a timely manner.
Prepare vacant units, as needed, for new residents ensuring that the unit meets the company's standards/checklist.
Maintain pool/spa equipment, fitness equipment and laundry facilities, if applicable.
Review vendor bids and schedule vendors.
Review contractor bids and schedule contractors.
Track inventory and order supplies, code bills and manage budget.
Inspect all aspects of property; grounds, building, vacant apartments, fire alarms, as part of preventive maintenance and curb appeal.
Work with Property Manager to oversee capital improvement projects.
Schedule and track service requests, providing assistance with service request issues; troubleshoot, when applicable.
Be available for quick responses per Company policy, if on-call duties are required.
Attend and participate in staff meetings as required or requested.
Other responsibilities as assigned by Property Manager or Maintenance Manager.

Administrative Skills - ability to interpret Company policies and procedures, track inventory and bids, answer phones.

Analytical Skills - ability to read blue prints, ability to troubleshoot service request problems and consider alternative methods/ materials if the necessary are unavailable.

Communication/Language Skills - ability to read and comprehend warning labels and service requests, ability to effectively com- municate with residents and other property staff.

Coordinating Skills - ability to prioritize projects, service requests and other tasks, ability to maintain records and schedule tasks for Service Technicians, ability to handle unforeseen circumstances.

Creative Skills - ability to find the most efficient way to complete a task, continuously look for ways to retain residents and improve the property.

Leadership Skills - ability to provide direction and assistance to the maintenance staff as a role model.


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