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Senior Accounts Receivable Specialist 

About the Organization
eMDs offers exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all.

Additionally, eMDs offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization.

Our History

eMDs was founded in 1996 by David Winn, MD, a board-certified family practice physician with a very strong business background who understood the value of having an integrated practice management system which helped physicians focus on patients while optimizing practice financials. Dr. Winn was dissatisfied with offerings on the market, and set out to create his own. The eMDs clinic was first implemented in 1998. Using our own practice management system meant we fully understood what it takes to create the perfect EHR system and why the company built our reputation upon being a highly usable system.

Many years later, we've retained the same values from our early days. We are dedicated to building the best integrated EHR and RCM systems and services. We focus on listening to our customers. And most importantly, we focus on making the practice of medicine enjoyable and fulfilling.

Our Leadership

Since our founding, we have been privileged to have been led by certified healthcare professionals and proven IT leaders.
Category Accounting/Finance  
Close Date  

Summary of Job:

This position is responsible for the collections of outstanding receivables on an assigned portfolio.

Supervisory Responsibilities:

This position will have no direct reports.

Essential Duties and Responsibilities:

  • Manage a portfolio of customer accounts to ensure timely payment of invoices and management of credit balances
  • Make outbound collection calls and send emails on an assigned portfolio in a professional manner while establishing and improving customer relations.
  • Resolve complex client billing problems and reconcile AR delinquency, applying good customer service and working in a timely manner with other departments as necessary.
  • Identify issues attributing to account delinquency and escalate to manager as needed.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Maintain up to date notes regarding payment status to ensure strong documentation/communication.
  • Provide timely follow-up and tracking on approved payment arrangements.
  • Work with internal AR support team to ensure cash is posted correctly per the customer direction and any unapplied cash is identified and posted timely.
  • Communicate with Management when escalated cases need further action.
  • Handle escalations from back office support teams to resolve customer issues timely and efficiently.
  • Provide mentorship and guidance to AR support and cash application team
  • And other duties as assigned.
Position Requirements


  • Bachelor’s Degree preferred or equivalent work experience
  • 10 years’ experience in Accounts Receivables or Collections
  • Strong problem solving, and analytical skills required.
  • Strong written and verbal communications required.
  • Ability to work independently and to adapt to a fast-changing environment.
  • Proficiency in Microsoft Office including Excel, Word, and Outlook.
  • Experience with NetSuite and Salesforce is preferred but not required.
  • Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
  • Must have attention to detail with an eye for accuracy.
  • Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency

Full-Time/Part-Time Full-Time  
Shift Days  
CGM corporate job profile  
Statement if backfill, budgeted or non budgeted  
SAP position number (by corporate SAP OrgMgt)  
Position Senior Accounts Receivable Specialist  
Division IDE - eMDs  
Post Internal Days 0  
Created By Terri McDaniel  
Number of Openings 1  
Number Filled 0  
Exempt/Non-Exempt Exempt  
Hiring Manager(s) Terri McDaniel  
Req Number ACC-22-00005  
Open Date 2/8/2022  
Location Austin (Stonelake)  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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