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Medical Receptionist - Stony Brook Extended Care 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Role and Responsibilities

Responsible for the coordination of the front reception area in regards to the professional services while ensuring the highest level of patient satisfaction and care.

  • Perform all necessary receptionist duties including the answering, screening and the routing of phone calls.  Take appropriate messages and ensure the proper delivery of those messages.
  • Greet and register each patient as they arrive.  Request insurance card on all patients
  • Verify patient demographics and insurance information.
  • Schedule patient appointments and obtain any necessary documentation that may be required for such appointment.
  • All walk in patients must be advised of the length of time for the wait as scheduled patients are taken first. Walk in patients insurance must be evaluated for the ability to be seen
  • Enters patient data into the electronic health records as well as documenting the payment into the patient’s electronic medical record at the time of service.
  • Schedule ancillary services and other procedures as needed
  • Obtain referrals/authorizations that may be required for scheduled appointments.  This will be determined by specific insurance plans. Patients must provide physician of choice and process of referral will begin after the patient notification of physician that they will go to
  • Referrals are to go in a pool for all to complete
  • Scanning must be done daily
  • Maintain patient charts and filing into EMR system
  • Prepare patient charts, physician schedules, and confirm appointments one day prior to scheduled appointment.
  • Able to utilize all software available to assist in professional services including SPM, Cerner and Microsoft Word.
  • Confirm appointments
  • Ensure patient results and correspondences are reviewed by the physician(s) and appropriate follow up is performed according to the physician (s) direction
  • Secure copay for each patient
  • Log out for end of day for daily end of day journal
  • Answer all messages in the phone prior to leaving for the day
  • Ensure HIPAA guidelines are followed
  • Type various letters, reports or any other correspondence
  • Necessary cross training to provide coverage for the office as needed
Category Medical Receptionist  
Exempt/Non-Exempt Non-Exempt  
Location SBEC Centereach  
Full-Time/Part-Time Full-Time  
Position Requirements

Qualifications and Education Requirements

  • At least three years of prior experience working as a receptionist in a physician practice preferred
  • Knowledge of medical terminology and medical coding
  • An understanding of the various insurance plans as well as authorization/referral experience
  • Knowledge of clerical practices and procedures
  • Candidate should have excellent computer skills and some knowledge of using an electronic medical record and various other computer application needed to perform the job
  • Excellent communication skills
  • Planning and organizing
  • Working and time management
  • Attention to detail and high level of accuracy
  • Flexibility with the ability to multi-task
  • Information gathering and monitoring
  • Imitative, Integrity, teamwork and collaboration 


Preferred Skills

  • Computer skills, word, excel, knowledge of EMR
  • Insurance verification/referral knowledge
  • Ability to multi task


In accordance with the New York State Department of Health (DOH) order that all hospitals and nursing homes “continuously require all covered personnel to be fully vaccinated  against COVID-19.”  Upon receipt of a conditional job offer, candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of job offer and must obtain any subsequent doses in accordance with the vaccine protocol. The order allows for limited medical exemptions with reasonable accommodations, consistent with applicable law.


Physical Demands:

May spend a great deal of their professional day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies. It is reasonable to anticipate lifting 20-25 pounds in any given day. Bending or twisting of the body may also be a frequent occurrence. Must be able to sit for long periods of time, and must have manual dexterity to work computer systems and keyboard.

Shift Days  
Tags Practice located in Centereach. Hours are Monday through Friday, with alternating Saturdays required.  
Salary Range Commensurate with experience  
Position Medical Receptionist/Front Desk (SBEC)  
Open Date 1/14/2022  

This position is currently not accepting applications.

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