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Director- Primary Care Practices (120) 

About the Organization The Hancock Physician Network is a group of experienced physicians specializing in internal medicine, family practice, OB/GYN, pediatrics, pulmonary medicine, and behavioral health. We provide the highest-quality care-with kindness and professionalism-to the patients and families we serve.



Our Mission is to improve the health of patients and families in the communities we serve with respect, integrity, and clinical excellence.  
Category Clinical Management - 8216  
Description

JOB SUMMARY: An exempt position responsible for clinical practice supervision and implementation of concepts consistent with patient-centered initiatives within Hancock Physician Network. This implementation may include pilot development of initiatives at one practice in the network, then branching out to apply concepts to all practices. Responsible for managing the daily operations related to nursing care in line with clinical practice standards.

 

JOB SPECIFIC CORE COMPETENCIES: ? Clinical Performance - Monitor outcome indicators of clinical performance and compliance with concepts of patient-centered initiatives and shares with primary care managers monthly. ? Staff Evaluation - Makes sure the performance and productivity of all clinical staff are evaluated on a regular basis throughout the year and annually. ? Quality Initiatives - Participates in all planning, budgeting, policy making, and decision making related to the development of patient-centered initiatives.

 
Position Requirements

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: ? Participates in all planning, budgeting, policy making, and decision making related to the development of patient-centered initiatives. ? Collaborates with physicians to establish stakeholder knowledge of patient-centered initiatives. ? Develops relationship with nursing and business staff to create stakeholder interest in PMCH or other patient-centered initiatives. ? Collaborates with administration at Hancock Physician Network to ensure all nursing aspects related to patient-centered initiatives are incorporated into operational systems. Monitors outcome indicators of nursing performance and compliance with concepts of patient-centered initiatives. ? Collaborates with Revenue Cycle Director for cohesive practice between clinical and business workflow. ? Makes sure the performance and productivity of all nursing staff are evaluated on a regular basis throughout the year and annually. Advises on appropriate corrective actions and development opportunities. ? Maintains high quality of care by clinical staff through continuous improvement of standards and protocols. Ensures all staff is trained in quality assurance/control requirements and meet those standards. ? Stays current with state and federal regulations/requirements and updates professional standards for nursing for the medical practice appropriately. ? Oversees clinical nursing care, ensuring compliance with established regulations and standards including quality assurance, confidentiality, and electronic medical record documentation. ? Provides direct supervision to clinical staff, ensuring appropriate assessment and treatment of patient health. Serves as key problem-solving resource for staff on patient issues. Studies patient needs/trends and suggests solutions to ongoing patient care problems. ? Collaborates with Chief Clinical Officer on development and implementation of nursing department’s mission, goals, policies, procedures, and work standards. ? Makes sure the performance and productivity of all nursing staff are evaluated on a regular basis throughout the year and annually. Advises on appropriate corrective actions and development opportunities. ? Responsible for ordering all medications including vaccines and staying abreast of changes with vaccine delivery and billing. ? Collaborates in review of data on patient outcomes, quality assurance results, budget/goal achievement, and performance/productivity with Chief Clinical Officer. ? Participates in medical practice planning related to clinic and emergency/disaster response system. ? Collaborates with Chief Administrative Officer to assure cohesive operations between clinical and business interests of the practice. ? Attend management meetings as scheduled. ? Other duties as assigned. EXPECTED BEHAVIORS: Director Primary Care Practices Role summary Attitude/Customer Competencies ? Caring, compassionate, and approachable in all customer contacts ? Privacy – respects customers’ right to privacy and modesty ? Confidentiality – maintains customers’ confidentiality ? Telephone etiquette – speaks so that customers hear a smile ? Appearance – takes personal ownership in appearance and that of work environment ? Initiative – takes necessary steps to fix problems immediately ? Providing Direction and Customer Acknowledgment – provides personalized attention by being courteous, friendly, and helpful when responding to customers’ needs ? Timely service – recognizes that customers’ time is very valuable; provides them with prompt service ? Customer information/education – provides customers with the best information needed to make informed choices Relationship Competencies/Work Group Competencies ? Demonstrates advocacy, respect and truth telling ? Demonstrates accountability for own actions ? Demonstrates ability to respectfully address interpersonal conflicts ? Takes initiative to help others ? Demonstrates a learning attitude toward solving problems ? Demonstrates openness to change and new learning ? Reports to work on time and has regular attendance ? Adheres to practice defined dress code ? Attends Staff meetings Ethical Decision-Making ? Respects the needs, expectations and rights of all individuals ? Advocates the rights of all to a safe environment ? Uses sensitivity to cultural diversity to guide decision-making Performance Improvement ? Identifies work processes and strives to reduce cost and increase satisfaction ? Identifies customers and demonstrates understanding of customers’ expectations ? Actively works to increase satisfaction of all ? Monitors customers’ satisfaction ? Takes active role in department process improvement efforts; demonstrates understanding of outcomes ? Demonstrates an understanding of responsibilities ? Demonstrates diagnostic thinking/reasoning ? Utilizes feedback from peers, supervisor, customers to drive performance and behaviors

CERTIFICATION/LICENSE: Current Indiana RN (or other degree) license through the Indiana Health Professions Bureau ADDIIONAL LICENSURE/CREDENTIAL REQUIREMENTS: ? Bachelor of Science in Nursing required ? Master’s degree preferred ? Basic Life Support certification. ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Physician Network.

 
Full-Time/Part-Time Full-Time  
Shift Days  
Sign-On Bonus $10,000  
Position Director- Primary Care Practices (120)  
Number of Openings 1  
Exempt/Non-Exempt Exempt  
Open Date 1/14/2022  
Location Clinical Management  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://HancockPhysicianNetwork.appone.com



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