Email Opening
Title

IT Admin 

Location Phoenix  
Description

Position: IT Admin (Office 365 Admin, IT Admin, Technical Support Analyst)

Compensation: Commensurate with experience, skills, and certification.

Location: Phoenix, AZ (or remote)

Status: Full Time/Part Time Available

Essential Functions:

  • Serve as M365 Global Admin including the following functions:
  • Initiation and management of M365 internal, shared, and guest accounts, Groups, Teams provisioning, and SharePoint
  • Office 365 user management, Windows patching, anti-virus setup and management
  • Facilitate termination processes with blocked accounts and account retention and review
  • Update and maintain corporate signature template through M365 or external automation service
  • Create, update, and maintain M365 support documentation
  • Monitor, resolve, and prevent service disruptions due to upgrades and changes
  • Recommend and implement usage of available services (Flow, Sensitivity Labels, Forms, and other apps and features)
  • Submit tickets to Microsoft for individual and company issues
  • Monitor security alerts including those for spam/phishing, and follow company guidelines to report and mitigate risk and issues
  • Prepare and execute organization-wide plan for unexpected service downtime
  • Maintain IT Security
  • Encryption management (disk encryption, email encryption, etc.)
  • Zix encryption account and service administration
  • Threat management
  • Maintain and update IT HIPAA policy and ensure user awareness and compliance to policies
  • Audit security policy acceptance documentation from all users
  • Maintain log of security incidents and breaches
  • Audit user accounts
  • Stay up-to-date, recommend, and enforce best security practices (passwords, encryption, user logs, MFA, etc.)
  • Regular communication with staff reinforcing security best practices in the company
  • Monitor M365 Security Dashboards and take any required actions immediately
  • Regular communication with staff regarding Security updates, best practices, education
  • Complete hospital IT security assessments
  • Assist in the assessment, acquisition, implementation, administration, and maintenance of current and new software, programs, laptops /DAAS, IT resources, etc.
  • Provide day-to-day technical support to all staff
  • Participate in planning of technical development and execution
  • Collaborate as a team-player with peers on delivery, problem solving, and knowledge-sharing
  • Perform other duties as assigned

Additional Specific Duties and Responsibilities:

  • Stays abreast of latest network and cloud technologies within and around technical specializations
  • Work with users of all skill levels to solve problems and educate them by explaining complex computer issues in simple terms.

Minimum Qualifications:

  • Microsoft 365 & Infrastructure Expertise (Exchange, OneDrive, Virtualization, Automation, Windows Servers, Azure AD, PowerShell)
  • SharePoint & Development (SharePoint, Power Platform, Databases, Business Intelligence, Software)
  • Demonstrate knowledge in performance of intermediate- to advanced-level commands in Microsoft Excel
  • Minimum of 3 years' experience in a similar role
  • Must be able to work independently on assignments, consistently meet deadlines, and effectively communicate outcomes, recommendations, and timelines to the Management team.
  • High level of organizational skills, detail-oriented nature, and strong multi-tasking

Preferred Qualifications:

Bachelor's degree in computer science or related field

Microsoft Certification

Experience with HIPAA/HITECH regulations

Work Environment:

Work to be conducted in a traditional office setting or a secured at-home office (per eCatalyst policy).

Physical Demands:

No heavy lifting is expected; however, you may be required to use the exertion of up to 10 lbs. of force.

Manual dexterity and the repetitive movement for using standard office equipment such as computers, keyboards, mobile phones, copiers, telephones, etc.

Sitting for extended periods, often remaining stationary without moving the lower body.

EEO Statement:

CDM Enterprises, Inc., d/b/a eCatalyst Healthcare Solutions provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic applicable law.

 
Position Requirements

Minimum Qualifications:

  • Microsoft 365 & Infrastructure Expertise (Exchange, OneDrive, Virtualization, Automation, Windows Servers, Azure AD, PowerShell)

  • SharePoint & Development (SharePoint, Power Platform, Databases, Business Intelligence, Software)

  • Demonstrate knowledge in performance of intermediate- to advanced-level commands in Microsoft Excel

  • Minimum of 3 years' experience in a similar role

  • Must be able to work independently on assignments, consistently meet deadlines, and effectively communicate outcomes, recommendations, and timelines to the Management team.

  • High level of organizational skills, detail-oriented nature, and strong multi-tasking

Preferred Qualifications:

  • Bachelor's degree in computer science or related field

  • Microsoft Certification

 
Full-Time/Part-Time Full-Time  
About the Organization eCatalyst Healthcare Solutions is proud to be one of the nation's top HIM and Middle Revenue Cycle companies. Our expertise includes coding, auditing, clinical documentation improvement (CDI), master patient index, registry, revenue cycle, staffing, consulting, and more. eCatalyst is distinguished by our highly experienced and credentialed team and our unrelenting client focus.  
EOE Statement eCatalyst Healthcare Solutions, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://CDMEnterprisesInc.appone.com



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