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Family Service Provider 

Position Family Service Provider  
Full-Time/Part-Time Full-Time  
Base Wage $20.00 per hour  


$20.00 per hour

The Family Service provider plays a crucial role to the daily operations and is central to the success of the Center. Monitors enrollment information, fee schedules, and children’s files. Maintains appropriate records and prepares appropriate reports. Serves in the role of children’s guidance liaison between Site Director, staff, parent(s) and child. Coordinates staff educational trainings and monthly meetings, parent/child conferences for behaviors, parent trainings and events.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Enrollment and Eligibility Process

  • Conducts enrollment tours and orientation for new clients; determines appropriate fee with clients
  • Maintains enrollment, data, inquiries, and waiting list(s)
  • Completes in a timely and accurate manner all agency required paperwork to include, but not limited to, monitoring of child attendance
  • Support eligibility process with parents to complete application, follow up paperwork and to participate in the collection process
  • Responsible for the Child Care Food Program for the center
  • Maintains accurate information in child files and verifies through regular audits
  • Monitors all behavioral issues of the children while at the Center
  • Facilitate referrals to support services regarding family issues
  • Provide classroom observation and reporting concerning behavior to help ensure children are school ready
  • Conduct parent/teacher conferences regarding behavior
  • Facilitate communication between Center and parents through a variety of sources: newsletters, text campaigns, emails, social media and signage
  • Organize and communicate processes to staff and parents regarding: parent education, involvement, and family focused events, teacher conferences, fundraising events, developmental screenings and field trips
  • Promote and amplify the internal and external functions of the Center by collaborating with Marketing, Fund Development and Business Administration staff
  • Organize monthly staff meetings and trainings to achieve quality standards, meet state regulations, and/or obtain agency wide goals
  • Present to various community organizations in the benefits of early care and education, SALFCS, and on other appropriate topics


Benefits and Perks At SALFCS, not only are we committed to serving our communities, we’re committed to our employees!

  • Paid time off
  • Paid meal break – you work an eight-hour day
  • 9 paid holidays
  • Health, dental, and vision benefits
  • 401(k) savings and investment plan with employer contributions up to 6%
  • Pet insurance
  • Life insurance
  • Employee Assistance Program
  • Financial support for buying a house in Rock Island through the Homebuyer Assistance Program
  • A schedule typically between Monday – Friday
  • Professional development opportunities
  • Tuition and education reimbursement (Skip-a-Long and Early Head Start programs only)
  • A welcoming environment where you can be yourself and surround yourself with diverse, skilled, caring professionals as teammates!
About the Organization Mission

SAL Family and Community Services (SALFCS) strengthens children, families, and individuals to build and enhance thriving communities.

About Us

SALFCS operates Skip-a-Long Child Development Services - early care and education centers in Iowa and Illinois, The Home Child Care Network - a network of licensed and license-exempt home child care providers in both the Quad Cities and Peoria areas, Open Door - a crisis assistance program funded by IDHS to help individuals and families in crisis navigate local social services, SAL Child Care Connection - the child care resource and referral program in Peoria, IL, the Child Care Resource and Referral of Midwestern Illinois that serves the Illinois Quad Cities and surrounding counties, and Early Head Start Child Care Partnerships that serve Rock Island, Henry, and Mercer Counties in Illinois. SALFCS is at the forefront of public policy and issues regarding early care and education and individual and family social services, and is dedicated to making sure all families have what they need to be successful, regardless of financial means.
EOE Statement SAL Family and Community Services is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and shall occur without regard to actual or perceived race, creed (including religious dress and grooming practices), color, religion (or for requesting an accommodation for a religious belief), sex, age, ancestry, national origin, genetic information (as defined in Title II of the Genetic Information Nondiscrimination Act of 2008 (GINA)), military status or discharge status, veteran status, qualified disabled veteran status, sexual orientation, gender identity or gender expression, transgenderism, marital status, citizenship status, familial status, physical or mental disability (or for requesting an accommodation for a disability), association with a disabled person(s), medical condition (including HIV or AIDS status, cancer related or genetic characteristics) arrest record (unless doing so violates contractual, funding, or licensing requirements), order of protection status, pregnancy (including conditions related to childbirth or breast feeding), homelessness or any other characteristic protected by applicable federal, state, or local law.  
Location Davenport Skip-a-Long Child Development Center  
Exempt/Non-Exempt Non-Exempt  
Open Date 1/10/2022  

This position is currently not accepting applications.

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