Regional Training Manager - Retail
Location: Remote / Must be in Tempe, AZ
Department: Retail
Reports To: Regional Operations Manager - Retail
FLSA Status: Regular Exempt
ROLE SUMMARY:
The Regional Training Manager is responsible for supporting the continued learning for Trulieve employees to improve overall operations within the region.
KEY DUTIES AND RESPONSIBILITIES:
- Recruit and oversee Regional Field trainers; leading, teaching and evaluating to support their growth.
- Work with the Field Trainers to determine training needs by observing operational opportunities, studying sales results, consulting with General Manager, Area Managers, and Directors.
- Work in tandem with Learning and Development team to collaborate on additional learning needs.
- Implement training programs that will prepare employees for the next step of their career paths.
- Responsible for creating product education for Trulieve products and 3rd party brands.
- Effectively partners with the Area Managers, Regional Operations Manager and Directors to analyze operational and developmental opportunities and creates strategic, regional solutions that support the field leadership teams.
- Collaborates with the Regional Operations Manager and Directors in the development of management teams to ensure that the highest level of training and execution is delivered.
SKILLS AND QUALIFICATIONS:
- Must have strong knowledge of operations, sales processes, and company policies.
- Excellent presentation and coaching skills.
- Must be able to deliver training modules using a variety of training techniques and must be experienced working with computer-based training software and learning management systems.
- Hands on experience with e-learning platforms and instructor led training modules.
- Very strong written, verbal and presentation skills.
- Must be extremely organized and skilled in prioritizing multiple projects.
- Must have the ability monitor, evaluate, and record training activities for program effectiveness.
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management.
- Must thrive in a fast-paced environment and adapt to changes
- Ability to manage the full training cycle, including in-person activities and web-based learning
- Solid ability with the use of English language. Spanish as an additional language is a plus.
- Additional certification in training is a plus
ADDITIONAL MINIMUM QUALIFICATIONS:
- Must be able to move intermittently throughout the workday.
- Must be able to see and hear or use prosthetics that willenable these senses to function adequately to ensure requirements of this position can be fully met.
- Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.
- Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.
PHYSICAL REQUIREMENTS:
- Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
- Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
- Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
- Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)
WORK SCHEDULE:
- Up to 40+ hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends, and holidays. Travel 50-75% of work schedule.
Equal Opportunity Employer / Trulieve Supports a Drug Free Workplace
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