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Title

Customer Service Staff - Seasonal  

Description

$11-$12 per hour

Job Purpose

This is a seasonal position and performs duties for a variety of positions with primary focus on excellent customer service at a busy ice rink.

Duties and Responsibilities

  • Practice excellent customer service
  • Greet all guests promptly and politely
  • Ability to give guests proper directions to the facility within local surrounding area
  • Communicate clearly and professionally with guests and staff
  • Execute policies and procedures professionally and accurately
  • Accurately handle cash and register transactions
  • Process transactions for purchases and rentals
  • Responsible for alerting managers on any discrepancies with the cash register
  • Pass out skates to guests
  • Return skates to skate racks
  • Disinfect skates
  • Clean/wipe down skates upon return
  • Use skate sharpening equipment to sharpen skates
  • Daily cleaning tasks within department
  • Required to attend all training sessions and staff meetings
  • Maintain a clean and safe facility
  • Required to be ready to work immediately at time of scheduled shift
  • Assist customers with equipment
  • Any other duties as assigned
 
Position Requirements

Qualifications

  • Must be available to work evenings, weekends, and holidays
  • Must be at least 16 years of age
  • Excellent customer service experience
  • Cash handling experience preferred
  • Must be willing to comply with all federal, state, and local COVID mandates/guidelines 

Working Conditions

Position is located at a recreational or outdoor facility. Work may be done both indoors and outdoors. Majority of work will be done on or around ice

Physical Requirements

Position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and ice skating.

 
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Seasonal  
Location Southside Works Ice Rink  
Req Number GUE-21-00089  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Tags customer service, Pittsburgh, ice rink, seasonal, part time, skate, temporary, Bonus, referral,  

This position is currently accepting applications.

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