Qualifications and Education Requirements:
High School Diploma
Fluently read, speak, write and understand English.
Internet and computer literacy for business activities.
Skills and Job Requirements
Project a professional image through in-person, electronic and phone interactions
Strong oral and written and communication skills
Working knowledge of Microsoft Office (Word, Excel and Access)
Knowledge and implementation of basic practices and principles of organization, planning, records management and discretion in handling such matters
Professional and Customer-service oriented attitude and demeanor.
Prioritize and perform multiple functions under time pressure and deadlines with accuracy while maintaining a positive disposition
Good problem solving and conflict resolution skills
Ability to operate standard office equipment including, but not limited to, computer, telephone system, fax, copier, scanner and calculator
Keyboard entry at 50 wpm minimum
Ability and willingness to work as an individual and as part of a team
Duties and Responsibilities
Answer telephone, screen and forward calls to appropriate staff member, providing information and taking messages.
Greet visitors, determine nature and purpose of visit, notify staff and direct or escort them to specific destinations.
Sort and distribute incoming correspondence, including faxes and e-mail.
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