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Computer Systems Analyst (Senior) 

Category Information Technology  

The Computer Systems Analyst (Senior) reviews and analyzes factors and work to resolve problems impacting the planning, design, implementation, operation and maintenance of command and control (C2) voice and network infrastructure.

Additional Responsibilities Include, but are not Limited To:

  • Evaluates, integrates, and implements systems and network components based on customer’s requirement documents.
  • Engineers Time Division Multiplexing (TDM) to Voice over Internet Protocol (VoIP) solutions with extensive knowledge of Local Session Controller (LSC), Session Border Controller (SBC) connections, and Avaya and Cisco Communication Managers.
  • Works with Defense Information Systems Agency (DISA) during the transition from TDM to Session Initiation Protocol (SIP) trunking.
  • Drafts, updates, and staffs contract requirements documents supporting AMC-wide C2 communications infrastructure.
  • Supports offsite assistance in network protocols, site preparation, and test and acceptance.
  • Develops local area network (LAN) designs and installations and determines equipment components for LAN implementations.
  • Evaluates existing, planned long-haul network trunking, long-haul lease support, outbound and inbound call management, and recommends optimal configurations and most effective and efficient utilization of network resources.
  • Evaluates, identifies, and documents changes in power for telecommunications and integrated data and video components/systems, uninterruptible power supply (UPS) sizing and capabilities to support existing and future requirements.
  • Designs, implements, and oversees tests of copper, fiber optic, network, backbone and distribution cabling to include underground, direct buried and aerial cable plant systems.
  • Directs isolation and resolution of cable faults on filled and pressurized cable utilizing various test equipment.
  • Serves as a central point of contact for customers to determine the status of implementation activities. Provides functional guidance, supervision, technical, educational support, and quality assurance/quality control as necessary.
  • Works with customers, considers and accommodates schedule changes in the implementation of C2 programs that impact base communications operations and functionality.
  • Utilizes existing database applications to manage the field service operation and generate required reports.
  • Organizes and serves as a member of site survey or systems acceptance teams.
  • Assist with proposal development, if necessary.
  • Perform other duties, as assigned.
Position Requirements


  • Three (3) or more years in a similar role.
  • Engineering TDM to VoIP solutions (Secure and Non-Secure).
  • Voice Carrier Grade Telephony Systems including new systems and technology to implement Unified Communications and associated supporting infrastructure.
  • Familiar with Department of Defense (DoD) Policies such as Unified Communications Requirements (UCR), Military Unique Deployment Guide (MUDG), Security Technical Implementation Guide (STIG)
  • Analysis and writing of acquisition requirements documentation and technical reports.
  • Knowledge on circuits, procedures, documentation, data collection and analysis, and bit error rate testing.
  • Engineering, transitions, and implementation of government and military networks.
  • Proven leadership in guiding teams successfully from project concept to completion.
  • Experience resolving diverse information technology and network management issues.
  • Background in providing consultative services within the telecommunications industry.


  • Bachelor’s degree in related field preferred.

Certificates, Licenses, Registrations:

  • Security+ certification preferred (not required)

Other Required Skills & Abilities:

  • Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
  • Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.

COVID-19 Vaccination Requirement:

  • Pursuant to Executive Order 14042, you must be able to meet the workplace safety protocol standards which require all federal contractors and subcontractors to be fully vaccinated by January 18, 2022.
    • If you cannot meet these protocols, you must submit for a legal accommodation due to a disability (which would include medical conditions) or because of a sincerely held religious belief, practice, or observance. Approval of legal accommodations is not guaranteed.

Security Clearance: Secret security clearance required.

US Citizenship: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.

Full-Time/Part-Time Full-Time  
Req Number INF-21-00052  
Location Scott AFB, IL  
About the Organization Here at Sawdey Solution Services, Inc., an ISO 9001-14001 certified and CMMI-SVC v1.3 Level 3 appraised corporate headquarters, we have built a nationwide and global footprint by providing innovative, cross-disciplined professional services, engineering, and cyber solutions to Department of Defense (DoD), Department of Homeland Security (DHS), Federal Agencies, and commercial customers. Operating successfully since 2001, we are a Woman Owned/Service Disabled Veteran Owned Small Business (WOSB/SDVOSB). Our mission is to provide employees with the best experience in a people focused, continuous process improvement environment. We are extremely proud of the culture we have created and encourage all prospective applicants to take a look at what other applicants and employees are saying about us:

Indeed Reviews:
Sawdey Indeed Reviews

Glassdoor Reviews:
Sawdey Glassdoor Reviews

What We Offer:
Whether you are a transitioning service member or are an experienced government contracting professional, Sawdey Solution Services, Inc. offers a strong benefits package that extends beyond compensation. In addition to our healthcare plans, we also have benefits that encourage work/life balance, support your retirement goals, and aid in achieving not only your career goals, but your educational and training goals as well.

Don't just take our word (and others' words) for it… We invite you to come experience the Sawdey difference for yourself!

EOE Statement We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!  
Job Description None Specified 

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