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Program Manager II or III - North Campus **SIGN-ON BONUS ELIGIBLE**  


RBH is now offering sign-on bonus opportunities for qualifying professionials!

Richmond Behavioral Health is seeking a dependable and qualified Licensed Program Manager to support, lead, and manage program activities at our North Campus. The facilities are located on a campus in the Highland Park area of Richmond, VA. The selected individual will perform complex professional and advanced human support work in the care and treatment of patients in a behavioral health program, planning, organizing and supervising the daily operation of assigned program and staff, ensuring facility and programs meet client needs within regulatory requirements, monitoring contracts, monitoring program budgets, preparing and maintaining files and records, preparing reports, and related work as apparent or assigned. Work is performed under the general direction of the assigned Division Director. Supervision is exercised over subordinate personnel.

Essential Functions

Provides clinical and administrative supervision of staff; assists with the recruitment and selection of program staff; assigns, directs, trains and inspects the work of personnel; disciplines, coaches, counsels and evaluates staff performance; recommends suspensions, termination, promotion and demotion; develops staff schedules, monitors and approves leave, prepares and submits for payroll.

Monitors staff compliance with contracts, grants, and Authority policies and procedures; monitors and evaluates program operations, processes and activities for quality and licensure compliance.

Participates in the development of overall program curriculum for the Mens Residential Treatment Center as well as clinical programming in the Withdrawal Management Unit, ensuring compliance with Federal, State and local regulatory guidelines; assists with development of policies, procedures and program protocol/guidelines.

Assists in the development of revenue generating activities; develops and monitors program budget and expenditures; makes budget adjustments as required; prepares and reviews invoices and reimbursement requests.

Prepares and submits reports; monitors and reports outcome measures related to grant funded projects; maintains contracts and MOAs with community partners.

Collaborates with treatment teams to ensure individual service plans are tailored to meet the needs of each client, that they are appropriately implemented by staff and that they utilize appropriate community partners; assists with crisis intervention and prevention activities.

As needed provides direct clinical services to clients involving intake, treatment planning and case management; reviews and documents direct and patient related services; prepares progress notes and evaluations.

Oversees the maintenance of program facilities (1700 Front Street and Alumni House), equipment and vehicles; orders and maintains program supplies.

Oversees food service operations for the entire North Campus.

Oversees the Behavioral Health Technician responsibilities and work assignments for the Mens Residential and Withdrawal Management programs.

Identifies and coordinates training of staff and support needs of community partners.

Monitors clinical and medical records, practices and the collection of data for compliance with regulatory, reimbursement and agency standards; reviews documentation for accuracy.

Serves as a liaison to community partners; establishes and maintains community partnerships; assists with educating the community and service providers on program services.

Serves on a variety of committees; coordinates and plans meetings.

Attends various clinical trainings and in-services.

Participates in regional and State meetings regarding development and status of programs.

Provides consultations and training as required.

Position Requirements

Knowledge, Skills and Abilities

Comprehensive knowledge of services, benefits and programs available for clients and ability to assess and restructure delivery of same to meet client needs; thorough knowledge of principles of behavior management training, crisis intervention and prevention; comprehensive knowledge of State and local licensure requirements, Medicaid regulations, confidentiality and consumer rights; skill in the operation of general and specialized equipment used in the area of assignment; ability to understand, interpret, and relate oral and written instruction; ability to solve problems within scope of responsibility; ability to interpret and apply regulations; ability to maintain detailed records; ability to plan and supervise the work of subordinates; ability to communicate ideas effectively both orally and in writing; ability to establish effective working relationships with associates, subordinates, medical professionals, community partners, clients and the general public.


Education and Experience

Master’s degree with coursework in social work, psychology, counseling, or related field and extensive experience supervising staff in a behavioral health setting, or equivalent combination of education and experience. Substantial training and experience specific to providing gender specific services to individuals with substance use disorders preferred. License to practice as a LCSW, LPC, LCP or LSATP required. CSAC, CADC, or CCS preferred.

Special Requirements

Licensed Clinical Social Worker, Licensed Professional Counselor, Licensed Substance Abuse Treatment Professional or Licensed Clinical Psychologist.

Pre-screener certification

Valid driver's license in the Commonwealth of Virginia.

Qualifying licensed staff will be eligible for $4,000.00 sign-on bonus as defined by the terms and conditions of the approved sign-on bonus policy.

Full-Time/Part-Time Full-Time  
Open Date 12/14/2021  
Close Date  
About the Organization Join the Fearless!

Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.

Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.

Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.

Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity

Creating Healthy Communities - One Person, One Family, One Community at a time.

RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.

Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.  
Starting Salary Range Negotiable depending on qualifications and experience.  
EOE Statement Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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