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Title

Member Service Advocate (Teller) - On-site Call Center - Oak Grove 

Description

THIS JOB IS ELIGIBLE FOR A $1000 NEW HIRE BONUS**

 

This in NOT a virtual position - this position works in-person and on-site at our On-Site Call Center Offices (18600 SE McLoughlin Boulevard Milwaukie, OR 97267 and 15054 SE McLoughlin Blvd, Oak Grove, OR 97267).

 

If you are passionate about making a difference in people’s lives, you can build your career in helping families achieve their goals and helping people dream.

 

The Member Service Advocate (Teller) at Clackamas Federal Credit Union is a dynamic position that will provide a world-class service experience for our loyal members by providing a variety of member-focused solutions and transactions (i.e. deposits, withdrawals, check cashing, loan payments, account transfers, fraud reports, account inquiries, account maintenance). This position is responsible for helping our members reach their financial goals by providing information on our exciting services, products, and promotions. This position level has the additional responsibility for opening new member accounts, and reports to the Call Center providing services through inbound or outbound calls, online chat, or email.

 

Clackamas believes that each employee makes a significant contribution to the success of our Mission, Vision, Values and service standards.

 

Learn more about working at Clackamas here: http://bit.ly/clackamas-youtube

 

Essential Functions

  • Embrace and embody the Clackamas Experience including our Mission and Vision Statements, Core Values, and the PACT service standards.
  • Process member requests ensuring professionalism, accuracy, and complete satisfaction.
  • Verify transactions; examine documents for endorsement, negotiability, and potential red flags, to ensure compliance.
  • Process fraud paperwork requirements with the member and forward to the Risk department.
  • Using account resources, refer or cross-sell member-focused products and services.
  • Proactively and thoughtfully contribute to branch and member growth.
 
Position Requirements

Required Education and Experience

A high school education or GED. Six months of similar or related experience.

 

Work Operation Hours

8:45 AM – 5:45 PM Monday thru Friday, with alternating Saturdays (required) from 8:45 AM – 1:15 PM

 

This in NOT a virtual position - this position works in-person and on-site at our On-Site Call Center Offices (18600 SE McLoughlin Boulevard Milwaukie, OR 97267 and 15054 SE McLoughlin Blvd, Oak Grove, OR 97267).

 

Pay Range:

$16.00 – $20.00

Bilingual Spanish skill earns language differential increase

 

THIS JOB IS ELIGIBLE FOR A $1000 NEW HIRE BONUS**

** less applicable taxes; partial payment upon first full cycle pay check and after successful completion of six months of employment

 

If you are ready to partner with an organization that puts people before profits and has been supporting Clackamas County for over 60 years then apply now! Your new career awaits.

 

Benefits:

Medical, Vision and Dental

PTO (begins earning on hire date)

401k

Student Debt Repayment

Education Reimbursement

Long and Short Disability

Life Insurance

EAP (employee assistance plan)

And coming soon on-site GYM.

 
Position INACTIVE_Member Service Advocate (Teller)  
Full-Time/Part-Time Full-Time  
Location Oak Grove Branch  
Hourly Rate Range $16.00 - $20.00 per hour  
Open Date 12/14/2021  
Close Date 1/23/2022  
Req Number BRA-21-00061  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://EMBOLDCreditUnion.appone.com




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