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Clinical Team Lead (NC START) 

Category Adult Mental Health Services  

This position is: Monday-Friday, 9-5 some on call backup support on evenings and weekends

Position Summary:  The position is responsible for primary administrative and clinical supervision of NC START Clinical Team (child and adult services).  Position is responsible for shared back up rotation of a 24/7/365 crisis line which includes on-site response. 

Essential Job Functions:

Implements the NC START Clinical Team Services (including, but not limited to telephonic and on-site crisis intervention, crisis prevention, comprehensive service evaluations, emergency assessments, systemic consultation, education and training to systems of care, facilitating cross systems crisis prevention and intervention planning, etc.) and other supports for individuals with intellectual/developmental disabilities and co-occurring mental illness or behavioral health needs.

Ensures NC START clinical team services are provided in accordance with fidelity to the START model as described in literature published by the National Center for START Services at the University of New Hampshire Institute on Disability.

Reviews staff service documentation for clinical appropriateness and accuracy.

Conducts retrospective service review to ensure services provided were in accordance with local, state and federal requirements and with fidelity to the START model.

Provides clinical and administrative supervision of NC START coordinators.

Maintains linkages and relationships with community partners.

Ensures the coordination of support meetings and cross systems crisis prevention and intervention plans for individuals supported by NC START.

Provides 24/7/365 response to crisis situations according to on-call schedule.

Participates in required meetings with Team Members, NC START Director, therapeutic home staff and other applicable parties

Completes Comprehensive Service Evaluations.

Coordinates individual’s care with identified Care Coordinator or other Clinical Home Provider and/or appropriate MCO representatives and/or applicable crisis responder (Emergency Services, Mobile Crisis Teams, Law Enforcement, Hospital Emergency Departments, Walk-in Crisis, etc.).

Identifies and coordinates training and technical assistance needs for providers, natural supports and other components of the system of care.

Coordinates admissions/discharges for appropriate individuals to/from NC START Resource Center in collaboration with the NC START Resource Center Director and NC START Director.

Works closely with State Psychiatric Hospitals and Training Centers for support of individuals transitioning to the community. 

Collects and enters required data and produces documentation on administrative and service delivery and overall utilization of NC START services (this includes oversight of the SIRS database for the coordinators).



Position Requirements
  • Qualified Professional
  • Minimum of a master’s degree in human services or related field and no less than one year of fulltime relevant experience.
  • Graduation from an accredited college/university with a Master’s Degree in Counseling, Social Work, Psychology, or closely related field preferred.
  • Current or eligible for NC license as an LPC, LCSW, LPA, LCAS, or LMFT or closely related
  • Experience in intellectual/developmental disabilities, including programming for individuals with significant behavioral needs.
  • Two or more years of supervisory experience in a mental health/developmental disabilities setting preferred
  • Knowledge of the MH and I/DD systems of care.Complete within specified time period the trainings as required by agency and service model.
  • Knowledge and ability to utilize computer word processing and data programs including but not limited to Microsoft Office Suite, Web-based data entry, etc.
  • Must demonstrate capacity to effectively communicate verbally and in written form.
  • Within one year of providing services in this capacity, the clinical team leader must be approved for certification as a NC START Coordinator by the University of New Hampshire, IOD Center for NC START Services.
  • Must have a valid, unrestricted, state appropriate driver’s license.
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Clinical Team Lead (NC START)  
Division NC START  
Exempt/Non-Exempt Non-Exempt  
Location START Durham  
About the Organization Easterseals UCP has been part of the fabric of North Carolina and Virginia for 75 years. We started in counties all over NC and VA filling gaps and addressing the needs of children and adults with disabilities. Our legacy organizations Easterseals NC, United Cerebral Palsy NC, and Easterseals Virginia joined forces as Easterseals UCP to intentionally work side-by-side with more than 20,000 individuals and their families, providing the broad network of services and support they need to achieve better days. Today we are affiliated with both Easterseals, Inc. and United Cerebral Palsy Inc.

Our mission is to create opportunities, promote individual choice, and change the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work and play in their communities.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
SuperVFlg None Specified 

HoursPerWk None Specified 

This position is currently not accepting applications.

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