This position is: Monday-Friday, 9-5 some on call backup support on evenings and weekends
Position Summary: The position is responsible for primary administrative and clinical supervision of NC START Clinical Team (child and adult services). Position is responsible for shared back up rotation of a 24/7/365 crisis line which includes on-site response.
Essential Job Functions:
Implements the NC START Clinical Team Services (including, but not limited to telephonic and on-site crisis intervention, crisis prevention, comprehensive service evaluations, emergency assessments, systemic consultation, education and training to systems of care, facilitating cross systems crisis prevention and intervention planning, etc.) and other supports for individuals with intellectual/developmental disabilities and co-occurring mental illness or behavioral health needs.
Ensures NC START clinical team services are provided in accordance with fidelity to the START model as described in literature published by the National Center for START Services at the University of New Hampshire Institute on Disability.
Reviews staff service documentation for clinical appropriateness and accuracy.
Conducts retrospective service review to ensure services provided were in accordance with local, state and federal requirements and with fidelity to the START model.
Provides clinical and administrative supervision of NC START coordinators.
Maintains linkages and relationships with community partners.
Ensures the coordination of support meetings and cross systems crisis prevention and intervention plans for individuals supported by NC START.
Provides 24/7/365 response to crisis situations according to on-call schedule.
Participates in required meetings with Team Members, NC START Director, therapeutic home staff and other applicable parties
Completes Comprehensive Service Evaluations.
Coordinates individual’s care with identified Care Coordinator or other Clinical Home Provider and/or appropriate MCO representatives and/or applicable crisis responder (Emergency Services, Mobile Crisis Teams, Law Enforcement, Hospital Emergency Departments, Walk-in Crisis, etc.).
Identifies and coordinates training and technical assistance needs for providers, natural supports and other components of the system of care.
Coordinates admissions/discharges for appropriate individuals to/from NC START Resource Center in collaboration with the NC START Resource Center Director and NC START Director.
Works closely with State Psychiatric Hospitals and Training Centers for support of individuals transitioning to the community.
Collects and enters required data and produces documentation on administrative and service delivery and overall utilization of NC START services (this includes oversight of the SIRS database for the coordinators).
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