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Title

Business Operations Specialist  

Description

POSITION SUMMARY: BASIC FUNCTION

 

Responsible for the tracking, reporting, and documentation of operations team performance, and ensure team accountabilities are being met.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Responsible for tracking and analyzing important financial and budgetary reports
    • Manages monthly budgets, operation activity and department metrics
    • Use reports to determine trends and variances
    • Identify areas in which positive changes can be made
    • Use data to determine how adjustments and changes may affect the big picture
    • Provide regional directors and the Sr. VP with financial updates
  • Serve as the liaison between all departments to achieve a cohesive result
    • Manage the Headcount data with Finance and Human Resources
    • Provide monthly headcount updates to management
    • Reconcile headcount issues with HR and Finance
  • Review DC operations Policies and Procedures for grammatical and structural content
  • Develop and document organizational Project Delivery on behalf of clients and internal projects
  • Manage and Document Key Meetings, and track completion/accountabilities of action owners
  • Manage organizational Key Performance Indicators (KPIs) and develop reports on organizational performance
    • Assist Corporate and Site teams in accessing critical information and resources needed to maintain KPIs
  • Understanding of Project Management, Planning, Operations Management, and Data Centers
  • Develop SharePoint directories and dashboards for collection and online reporting of KPIs
  • Develop Executive-level presentations for internal and external use
  • Liaison with the Global Operation Function Team and be the primary point of contact for global operational initiatives

 

KNOWLEDGE, SKILLS & ABILITIES

  • Strong financial analysis and management skills.
  • Strong capability and expertise in Excel, PowerPoint, and SharePoint.
  • Proficient with computers to include the utilization of Microsoft programs such as Word, Project, and Outlook.
  • Strong quantitative and analytical skills
  • 1 to 3 years of financial Reporting 
  • Collaborative worker and teambuilding ability
  • Excellent communication and problem-solving skills.

EDUCATION & EXPERIENCE

A minimum of 3 years working in a data center operations environment.

 
Position Requirements

PHYSICAL REQUIREMENTS

  • Primarily sitting with some walking, standing, and bending.
  • Able to hear and speak into a telephone.
  • Close visual work on a computer terminal.
  • Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
  • Able to lift and carry up to 20 lbs.

 

WORK CONDITIONS

  • This role is expected to be remote with an occasional need to be on-site in a shared space.
  • Extensive daily usage of workstation or computer
  • Periodic work in a Data Center environment with varying temperatures and loud noises

SPECIAL REQUIREMENTS

  • Occasional travel to domestic NTT Data Center locations
  • Must possess a current, valid state-issued driver’s license
 
Shift Days  
Exempt/Non-Exempt  
Position Business Operations Specialist  
Number of Openings 1  
Exempt/Non-Exempt Exempt  
Hiring Manager(s)  
Location NTT Global Data Centers Americas, Inc., Sacramento  
About the Organization Global Data Centers is a division of NTT Ltd. and incorporates DPA, e-shelter, Gyron, Netmagic, NTT Indonesia Nexcenter, RagingWire and other NTT Communications group Data Center divisions. Our combined global platform is one of the largest in the world, with over 140 data centers spanning more than 20 countries and regions including North America, Europe, Africa and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier-one global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our highly reliable, scalable, and customizable data centers.







NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.











All applicants for employment will be subject to pre-employment drug testing, a criminal background check and education/employment verification. Additionally, some positions require a review of driving records, credit checks, and/or successful completion of the federal governments 'Public Trust' background screening.











 
EOE Statement NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information and characteristics, marital status and registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.  

This position is currently not accepting applications.

To search for an open position, please go to http://RagingWire.appone.com




 


 
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