The Management Trust
Position Title: Golf Shop Assistant
Location: Cathedral City, CA at Desert Princess
Reporting To: Director of Golf
Status: Non-Exempt, Part-Time
Salary: DOE
COMPANY PROFILE:
The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.
EMPLOYEE OWNER POSITION PURPOSE:
The Golf Shop Assistant is responsible for assisting the Director of Golf with the daily operations and activities of the Golf Shop. Key areas of focus include arranging tee times, selling merchandise, and accepting payments. This role is best suited to individuals who have some knowledge of and/or enjoy the game of golf.
JOB DUTIES AND RESPONSIBILITIES:
- Assist the Director of Golf and Head Golf Professional in golf instruction management
- Promote a positive environment that supports the needs of the golfers
- Deliver helpful, friendly, and consistent customer service
- Coordinate and assist with golf functions, including member/outside tournaments, scoring, and other support
- Perform Starter duties (checking in players, calling tee times, etc.)
- Maintain thorough knowledge of shop merchandise and effectively sell to customers
- Operate the cash register and receive/process payments from customers (cash, credit, and member cards)
- All other duties as assigned
QUALIFICATIONS:
- High School Diploma (or equivalent)
- Experience or on-the-job training in golf instruction, operations, and rules; at least (2) years on a course is highly preferred
- Retail sales experience is a big plus
- Conflict resolution skills and a high degree of diplomacy/tact
- Excellent written and verbal communication
- Must be a team player who is committed to delivering high-level customer service
- Adaptable and dependable with a solid attendance record
- Professional and respectful demeanor with all staff and guests at all times
- Ability to work independently and follow instructions with minimal supervision
SPECIAL POSITION REQUIREMENTS:
- Must have and maintain a valid driver’s license and driving record in compliance with Company policy
ESSENTIAL FUNCTIONS:
- Use standard office equipment, including: computer, phone, copier/scanner, etc.
- Use standard retail store equipment, including: register, merchandise tools, etc.
- Be stationary or in motion for periods of time
- Relocate up to (25) pounds
- Travel to and from offsite locations
SUPERVISES OTHERS? IF SO, LIST:
SCHEDULE & TRAVEL:
- Schedule varies and includes weekends and holidays
- This position may require occasional long hours to meet business needs
The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.
TMT reserves the right to modify this job description at any time based on business need.
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We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate and support diversity.
The Management Trust reserves the right to modify any job description at any time based on business need.
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