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Administrative Support Specialist 


Seeking to hire a Full - Time Administrative Support Specialist in the Admission & Triage Department

Job summary

  • Provides administrative and clerical support to management, staff and clients, such as the following but not limited to: typing, record keeping maintenance (i.e. program, client charts), data entry, billing preparation, insurance verifications, generating reports, and consumer contact log tracking
  • Serves as greeter for walk-ins or scheduled face-to-face/telehealth appointments
  • Verifies reviews and updates demographic and insurance information in the agency electronic health record
  • General knowledge of all insurance benefit and coverage, as well as Patient Verification Systems – Evolv NX, MyAbility, Navinet, NJMMIS is a plus.
  • Verifies insurance benefits and eligibility
  • Uploads benefits in the agency Electronic Health Record
  • Collects payment at the time of service and/or collects past balances from the client, virtually or in-person
  • Answers telephone and provides routine information
  • Assists clients (over the phone and in-person) by communicating in a positive, friendly and professional manner
  • Schedules appointment, conducts appointment confirmations/reminder calls to patients and enters appointment date and time
  • Performs clerical functions; copy/scan documents, complete department orders etc
  • Maintains office equipment – printer, fax/scanner
  • Effectively presents information in one-on-one and small group situations to customers, clients, and other employees of the organization
Position Requirements


  • High School diploma (HSD) or General Education Degree (GED); Bachelor’s Degree preferred
  • Two years minimum receptionist experience in the medical or mental health field
  • Excellent verbal and written communication skills, PC/technology proficiency, must be skilled in Microsoft Office applications, such as Outlook, Word, Excel, etc.
  • Valid Driver’s license required and must be insurable by agency’s automobile insurance.


CPNJ embraces a culture of diversity and inclusion in all of it policies and procedures. Care Plus adheres to Title VII of the Civil Rights Act of 1964, et seq and NJ Law Against Discrimination.

Care Plus NJ is an Equal Opportunity Employer.  The Equal Employment Opportunity Commission (EEOC) has clarified that asking employees whether they have received the COVID-19 vaccine is not a disability-related inquiry under the ADA.  Care Plus as a healthcare provider mandates that all new hires have the COVID vaccination prior to the start date of employment. Requiring all employees to have the COVID vaccination is for the protection of our employees and the clients we serve.  Therefore, prior to Orientation you will be required to upload proof of your COVID vaccination or at the very least, proof of your first vaccine shot.  Failure to have this information timely upload to the onboarding portal may result in delay of your start date and/or withdrawal of the job offer.

Full-Time/Part-Time Full-Time  
Shift Days  
Location Main Site  
About the Organization CarePlus New Jersey is a northern New Jersey provider of recovery-focused mental health, substance abuse, and family services that address the unique needs of individuals with a holistic approach to recovery and overall wellness.

Operating out of over 23 sites - including three outpatient centers located in Paramus, Fair Lawn, and Montclair, ten residential facilities, offices at three local hospitals, and seven community offices - our services are convenient to clients located throughout Northern New Jersey. We also provide educational programs on mental health-related topics to area schools and community groups.

For more information, visit  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by Federal and State laws.  
SuperVFlg None Specified 

Full Time or Part Time None Specified 

supervisorUID None Specified 

This position is currently not accepting applications.

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