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Title

Receptionist 

About the Organization OUR MISSION



Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.



We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.



OUR VISION



We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.



We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.



 
Position Receptionist  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Shift Days  
Number of Openings 1  
Category Military Family Clinic  
Description

JOB PURPOSE:

To provide exceptional customer service to both external and internal customers. To create a positive first impression for callers and visitors and provide a prompt and correct response to each.

 
Position Requirements

ESSENTIAL JOB RESPONSIBILITIES:

 

  • Answer multi-line telephone system in a prompt and professional manner:
    • Route the in-coming call to the appropriate party.
    • Ensure messages are complete, accurate and transmitted to appropriate person.
    • Screen calls when requested.
    • Be knowledgeable of department’s staff and what calls are referred to which staff for efficient handling.
    • Be knowledgeable on purpose and general operation of various programs being directed by the clinic so as to be able to intelligently communicate data to visitors.
    • Responsible for scheduling of appointments, meetings, agenda items.
  • Welcome and greet visitors in a friendly and professional manner. Determine nature of the visit, who they need to speak with. Promptly notify appropriate staff of visitor’s arrival.
  • Maintain a neat, inviting and professional appearance in lobby and public areas on the ground floor. Keep front desk orderly and professional. Do not eat meals at Reception Desk or in Reception Office.
  • Receive and sign for deliveries and notify recipient. Redirect clients to locations for services not offered in the Main Office building.
  • Perform administrative duties and/or other duties assigned in an accurate and timely manner:
  • Maintain building security by locking and unlocking doors as necessary; identifying visitors and controlling access to office areas. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

 

ESSENTIAL QUALIFICATIONS:

EDUCATION: High school diploma or equivalent and 3-5 years related experience.

EXPERIENCE: 3 – 5 years strong administrative/clerical experience, 5+ years preferred; 2-3 years supervisory experience preferred; 2-3 years in a customer service focused environment preferred.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion. Page 2

LICENSES: Drivers License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must be available and willing to work nights, weekends and holidays as required to meet business needs.

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.

 
Salary/Wage  
EOE Statement Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."  

This position is currently not accepting applications.

To search for an open position, please go to http://FAMILYENDEAVORSINC.appone.com



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