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Hospital Intervention Specialist  


Turning Point Community Programs is seeking a Hospital Intervention Specialist to work out of Sutter Santa Rosa Regional Hospital. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day – creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.


Under the administrative supervision of the Program Director, this position is responsible for working in collaboration and effectively communicating with hospital staff, clients, families and community partners to reduce hospitalization rates for individuals who have behavioral health problems.


This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services.


The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

  • Provides immediate assistance to individuals experiencing a mental health crisis at the Emergency Departments (ED) and on inpatient floors of several hospitals in Sacramento County.
  • Manage mental health crises and perform crisis intervention strategies.
  • Assists in developing a positive collaboration between the hospital system and mental health.
  • Provides crisis assessment to determine the individual’s level of safety in the community as well as assessing for other unmet needs that have contributed to the current crisis.
  • Provides “on-the-spot” crisis counseling that is both helpful to the individuals being served and consistent with the philosophy of the program.
  • Provides helpful and collaborative feedback to hospital staff and community partners regarding follow-up needs of individuals in crisis.
  • Works collaboratively with community partners and strengthens relationships in those partnerships to ensure a helpful response to those in need.
  • Advocates for individuals in receiving supports that meet their self-identified needs including but not limited to; accessing and receiving mental health treatment.
  • Consults with or meets regularly with partnering agencies as referrals and linkages are being made.
  • Provides short-term counseling/contact as needed while other support linkages are being made.
  • Assists in establishing client’s eligibility for Medi-Cal or other benefits and advocates for continuation of benefits when appropriate.
  • Interacts productively within the team in order to provide holistic case management services.
  • Attends to the safety, health, and well-being of the individuals served.
  • Completes paperwork as assigned in a timely manner.
  • Provides after hours, “on-call” coverage to program clients which may include in person response/assistance/intervention on a rotational basis.

Knowledge Of:

  • Turning Point’s Mission, Vision and Core Values.
  • Principles and goals of community mental health.
  • Principles and goals of “family centered model.”
  • Psychosocial rehabilitation’s treatment and programming
  • Principles, techniques and trends in counseling, psychotherapy, clinical case management, and various treatment modalities.
  • Principles and goals of the “self-help model.”
  • Knowledge of and commitment to principles and goals of the “consumer-driven model.”

Ability To:

  • Work and communicate effectively with staff, families, community agencies, and professionals.
  • Perform crisis intervention strategies.
  • Communicate effectively orally and in writing.
  • Work effectively under stress and conflict.
  • Exercise appropriate judgment and decision making.
  • Be flexible and adaptable in any given situation.
  • Work as a member of a team.
  • Be well organized, flexible, and self-disciplined.
  • Establish and maintain effective working relationships with those contacted in the course of the work, including County officials and managers, employee representatives, representatives of other governmental agencies, community, business and other groups, employees and the public.
  • Get to multiple locations typically via car.

 Schedule: Monday - Friday 8:00 am - 5:00 pm

Position Requirements


Education, Training and Experience:

A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from an accredited college or university with a master’s degree in Social Work, Psychology, or related field and two (2) years varied experience as a provider of mental health services; valid registration with the Board of Behavioral Sciences (BBS)

Licenses; Certificates; Special Requirements:

  • Valid registration with the Board of Behavioral Sciences (BBS)
  • California driver’s license & current vehicle insurance/registration
  • Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Open Date 12/1/2021  
Location TSS - Santa Rosa  
EOE Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.  

This position is currently not accepting applications.

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