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Case Manager / Outreach Intake Specialist - Hybrid 

About the Organization OUR MISSION



Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.



We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.



OUR VISION



We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.



We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.



 
Position Case Manager / Outreach Intake Specialist - Hybrid  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Shift Days  
Number of Openings 1  
Category Social Services  
Description

JOB PURPOSE: Ensure delivery of services to aide in the prevention of homelessness by promoting and developing awareness of the program and conducting full eligibility screenings of Veterans. Provide comprehensive case management to Veterans and their families who are homeless or at risk of homelessness. To provide quality of life and maintain the highest possible ability to function within the community.

 
Position Requirements

ESSENTIAL JOB RESPONSIBILITIES:

  • Advocate for and facilitate Veterans’ access to community resources; housing assistance, utility assistance, and relevant community services and benefits. Build database of community resources. Provide referrals to community resources as needed.
  • Conduct outreach and networking activities in the community, such as stand-downs, tent cities, bus stations, shelters, under bridges etc. Provide presentations at various community groups in assigned counties. Be active in and network at monthly Veteran community groups. Promote the success and reputation of the Supportive Services for Veteran Families program.
  • Conduct initial eligibility screening of Veterans seeking program assistance and provide general information and community referrals to Veterans not meeting program eligibility requirements and/or Veterans not scheduled with a Case Manager due to program capacity. Complete Intake and Case Management for eligible clients. Evaluate individual and family needs. Complete service plan with Veteran including housing and other related needs. Coordinate and monitor services, including comprehensive tracking of Veteran activities in relation to service plan and Housing Inspections. Document detailed case notes, daily; maintain comprehensive client files as per Policies and Procedures.
  • Staff case load regularly with Lead Case Manager. Coordinate regularly with LOIS to review outreach plan, Outreach Log, Call Log, etc. Prepare reports as requested by Lead Outreach and Intake Specialist, Program Director or Site Coordinator, and provide on-going program evaluation and recommendations.

 

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelor’s Degree in Social Work, Sociology, Psychology or related field required

EXPERIENCE: 1+ years case management experience; 3+ years preferred. 2+ years in a customer service focused environment. Experience with homeless, low income, veterans & their families a strong plus.

LICENSES: LMSW, LBSW, LMFT preferred. Drivers License with clear record required.

VEHICLE: Must have daily use of a vehicle without prior notice. Up to 50% travel within assigned counties.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Preferential hiring consideration given to Veterans or military spouses.

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD

 
Salary/Wage  
EOE Statement Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."  

This position is currently not accepting applications.

To search for an open position, please go to http://FAMILYENDEAVORSINC.appone.com



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