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Employee Experience Manager 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Human Resources  





TITLE: Employee Experience Manager


REPORTS TO: Chief Human Resources Officer


RESPONSABILITIES: Lead and manage the employee experience during the entire employee life cycle.




  1. Inform and confer with the CHRO regarding:
    • Employee Relations issues
    • J.E.D.I. efforts
    • Survey responses
    • Data Analytics
  1. Manage employee relations team
  1. Develop social media posts to support staff and the HR processes
  2. Manage and link the performance evaluation process and learning management systems
  3. First 90 days of onboarding for all employees
  1. Track all employee complaints and suggest remedies from policy changes to mediation or progressive discipline
  2. Manage all investigations
  3. Manage unemployment claims
  4. Back-up to other HR staff
  5. Carry out other appropriate and relevant tasks, as assigned by the CHRO




Position Requirements


Bachelors’ Degree in related field

Five years’ experience in related areas.

Bilingual Spanish/English

Good communication skills written and spoken

Mediation and Investigation experience



90% Remote Work

Must be able to commute between sites as needed

Must be able to sit and work from a phone and computer for most of the day

Full-Time/Part-Time Full-Time  
Work Location Hybrid  
Division Human Resources  
About the Organization It is our vocation to serve those in need, to aid those who desire help, and to guide those who seek better lives. Through supportive interventions, we provide help, create hope and preserve dignity.

We provide help by offering an array of services for underserved families and individuals with special needs. All that we do is delivered with care, compassion, and respect, to address fundamental challenges, improve well-being and increase self-sufficiency.

We create hope by strengthening and empowering families and individuals in need. By providing shelter, care, treatment, rehabilitation, counseling, training, and connection to high quality allied services, we produce holistic solutions that enhance each person’s physical, mental and social well-being, as well as their positive connections to family and community.

We preserve dignity with a faith-based commitment to recognizing the value of each person we serve, regardless of race, religion, creed, or life circumstances.  

This position is currently accepting applications.

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