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Medical Administrative Assistant (MAA) ICF 

Salary $16.00 - $16.50 hourly  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Columbus, OH 43232  
Position Medical Administrative Assistant (MAA) ICF  
Category Residential Group Home  
Exempt/Non-Exempt Non-Exempt  
Open Date 11/24/2021  
Close Date 12/17/2021  
Req Number RES-21-00186  

Are you a Medical Administrative Assistant (MAA) ICF who is passionate about people? Are you looking for a job where you’ll enjoy excellent benefits and the chance to make a difference in your community? Then join the I Am Boundless, Inc. team!

We are a fast-growing nonprofit organization committed to building a world that realizes the boundless potential of all people. For more than forty years, we’ve provided people with intellectual and developmental disabilities and behavioral health challenges the support and services to thrive. Our person-centered approach to care celebrates people for who they are and empowers them to become active participants in the communities where they live, work, and play.

Will you join us? Apply today!

Boundless Benefits
Working for Boundless has many perks. We treat our team like family and offer advantages that allow you to focus, thrive, and grow. Why Boundless?

  • Excellent benefits include no-cost dental, vision, and life insurance.
  • A Boundless sponsored $150 deposited into your flexible spending plan
  • 80 hours of paid time off (doubles to 160 in year two)
  • Student loan forgiveness through the Federal Public Service Loan Forgiveness Program
  • Scholarships geared towards professional development and continued education
  • Career growth opportunities

Pay Rate: $16.00 - $16.50 hourly

What You Will be Doing

Medical administrative assistants play an essential role on the I Am Boundless, Inc. residential nursing team. The Medical Administrative Assistant reports to the ICF Registered Nurse and will perform clerical work to support the residential nursing team. The Medical Administrative Assistant is responsible for keeping all resident’s medical files organized and current and handles administrative duties, such as answering phones and scheduling appointments.

Primary Job Responsibilities

  • Answer phones and screen callers to understand with whom they need to speak, forward calls, arrange meetings, manage mail/email/facsimiles and other correspondence and ensure correspondence is accurate, complete and properly handled.
  • Schedule and coordinate appointments for individuals and contacts nurse if medical discretion and decision making is necessary related to delaying, rescheduling, or cancelling appointments.
  • Communicate effectively with all staff.
  • Ability to identify problems, seek appropriate guidance, and report observations to nurse.
  • File medical records.
  • Notifies staff of needed medical appointments.
  • Works directly with nursing team.
  • Refills medications by calling in a prescription ordered by a physician identifying who they are and their role.
  • Orders medical supplies.
  • Attend individual’s medical appointments as needed.
  • Perform duties in compliance with HIPAA and all other legal standards.
  • Other duties as assigned.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 9:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.


Travel is regular, but primarily local during the business day, although some out-of-the-area and overnight travel may be expected on occasion.

Position Requirements

Minimum Education/Qualifications

  • High School graduate or equivalent.

Preferred Licensure/Certifications

  • Ability to obtain and maintain First Aid, CPR - adult, child, and infant; Medical Administration. (training will be provided, if not already certified).

Preferred Education/Qualifications

  • Two years' experience working with developmentally disabled individuals.
  • Medical assistant experience or administrative assistant experience.
  • Basic knowledge of medical terminology.
  • Proficient with E-charts, and Streamline.

Special Skills and Requirements

  • A commitment to the mission and vision of our organization.
  • Ability to work with sensitive information.
  • Strong, professional ethics, integrity, and accountability in all actions.

All candidates who have received an offer of employment will be required to undergo a pre-employment background check, drug screen, and health screen as applicable for the role.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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