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Title

Specialist, IT Inventory & Imaging 

Category Information Technology  
Description

Position Summary:

The Inventory and Imaging Specialist is responsible for both technical, and administrative duties. This person will be the primary person responsible for the inventorying and asset tagging of IT equipment, and generating reports to the IT Support Experience Manager, and VP of IT. Responding in person, via phone, or electronically to inquiries and requests for assistance, and creating, updating, and resolving Service Desk Tickets as needed. This position will also assist with, maintaining departmental and user documentation. This position reports to the Information Technology Support Experience Manager.

Essential Job Functions:

  • 60% - Receive, Inventory, and asset tag IT equipment Prepares, stores and applies images for all models of computers in active inventory.
  • 30% - Uses technical expertise & understanding of business needs to evaluate and resolve IT service desk tickets, meeting specific Service Level Agreements. Assists in maintaining the onsite storage facility.
  • 10% - Device Management Projects such as Quarterly Inventory Reports, Warranty Management, etc.
  • 10% - Prepares and maintains end-user documentation.
 
Position Requirements

Qualifications:

  • Strong Customer Focused Philophy
  • Strong organization skills
  • Strong written and verbal skills
  • Able to demonstrate good troubleshooting skills
  • 2 years experience with Windows Operating Systems
  • 2 years of Information Technology experience
  • Intermediate MS Office Suite skills
  • High School Diploma, GED or equivalent
 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Specialist, IT Inventory & Imaging  
Division Administration  
Exempt/Non-Exempt Exempt  
Location Administration Raleigh  
About the Organization Easterseals UCP has been part of the fabric of North Carolina and Virginia for 75 years. We started in counties all over NC and VA filling gaps and addressing the needs of children and adults with disabilities. Our legacy organizations Easterseals NC, United Cerebral Palsy NC, and Easterseals Virginia joined forces as Easterseals UCP to intentionally work side-by-side with more than 20,000 individuals and their families, providing the broad network of services and support they need to achieve better days. Today we are affiliated with both Easterseals, Inc. and United Cerebral Palsy Inc.

Our mission is to create opportunities, promote individual choice, and change the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work and play in their communities.
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
SuperVFlg None Specified 

HoursPerWk None Specified 

This position is currently accepting applications.

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