LEGAL SUPPORT DEPARTMENT
The Legal Support Department is an important part of the NBCC Operations Division. The department works with all organizational affiliates and divisions as a shared service providing a range of legal support services related to contracts, government agency requirements, professional ethics, intellectual properties, and legal compliance issues.
The Accommodations Manager is responsible for ensuring that all assessments, examinations, application processes, and trainings offered by NBCC and Affiliates meet the requirements set forth by the Americans with Disabilities Act (ADA), the related U.S. Department of Justice regulations, and similar state law requirements. This is a non-supervisory position.
The Accommodations Manager will be responsible for working with key staff members in all organizational divisions to ensure that the policies, programs, applications, assessments, curricula, and trainings allow individuals with disabilities to have the same opportunities to fairly participate in the programs and services offered by NBCC and Affiliates, consistent with legal requirements. The Accommodations Manager also will be responsible for communicating and consulting with the COO, CEO, CLO, and division Vice Presidents to ensure test accommodation policies and practices are appropriate. In addition, the Accommodations Manager will review accommodation requests and appeals and provide recommended resolutions to supervisors.
Duties/Responsibilities:
The following responsibilities and duties are a summary of the essential roles and functions of the position. Other duties may be performed as identified by management to achieve department, division, and/or organizational goals.
- Understand and interpret federal and state laws and regulations to develop and implement appropriate policies, procedures, and forms to achieve compliance with disability accommodation requirements.
- Make preliminary recommendations and decisions concerning candidate requests for testing accommodations and appeals related to accommodations.
- Ensure that accommodations are provided consistently and in compliance with federal and state laws and regulations, as well as applicable regulations.
- Keep current on new research and developments in testing accommodations, legal requirements, and operational practices.
- Maintain proper test accommodation matter files.
- Ensure that appropriate documentation is received to support accommodation requests and associated decisions.
- Communicate with candidates, clients, and relevant professionals concerning accommodation matters and issues.
- Work with organizational departments, contracted vendors, and program partners to coordinate testing program accommodation activities.
- Communicate effectively, verbally and in writing.
- Communicate and relate to others in a professional, helpful, and complete manner.
- Organize, prioritize, and monitor multiple projects and tasks through to completion with an attention to detail.
- Work independently while contributing to a team environment.
- Effectively identify and resolve problems and maintain strict confidentiality related to sensitive information.
- Analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes.
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| NBCC and Affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. |
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