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Title

Brand Compliance Agent 

Division Truck Hero - Corporate  
Location Ann Arbor, MI - Corporate  
Description

ABOUT US:

Since 2007, Truck Hero Inc. has grown into one of the largest truck accessory manufacturers in existence and has established itself as a force to be reckoned with in the marketplace. From the Ann Arbor, Michigan headquarters, they’ve steadily developed into a tight-knit family of 26 distinct brands with a product lineup that is virtually unmatched. From every angle, Truck Hero is truly a company that is on the move.

To fuel this kind of growth, Truck Hero is continually pursuing talented individuals with similar ambitions to join our team. We seek people who desire to work in a positive, team-based environment, who can commit to creating top-quality products and are internally driven to be the best. If this sounds like you, then Truck Hero would love to start a conversation about our great career opportunities!

If you’d like to see what we do, check out our product lineup video:

Truck Hero - Accessories for Trucks. For Jeeps. For Life.

 

POSITION SUMMARY:

The Brand Compliance Agent will assist in the development and engagement of Truck Hero online retailers, ensuring all sellers are authorized, under agreement, and in compliance of Truck Hero policies. This position will police pricing and applicable policies for compliance and follow enforcement action procedures with non-complying retailers throughout all online selling channels. This role will maintain and enforce all auction-based sites (such as eBay), marketplace sites (such as Amazon), and known and unknown 3rd party direct retailer sites.

 

PRIMARY RESPONSIBILITIES:

  • Discover and eliminate Minimal Advertised Price (MAP) violations through various modes of communication. This includes manual monitoring of various websites, through the PROWL monitoring software, and reported violations from competing retailers.
  • Maintain Online Retailer Contact Data and Authorizations/Proactively canvas selling platforms for retailers offering Truck Hero products not currently under agreement.
  • Review and authorize completed Retailer Info Forms and Agreements (Enter into PROWL, Salesforce, Link Sellers, and Document violations).
  • Remain highly engaged with online pricing, promotions, and products across all Truck Hero brands.
  • Follow Corporate process of escalation on non-complying retailers including moving to Do Not Sell status.
  • Maintain a distributor Do Not Sell list and ensure high level of communication of non-authorized retailers.
 
Position Requirements

EDUCATION and EXPERIENCE:

  • High school Diploma or GED required.
  • 1-3 years of relevant experience required.

 

SKILLS, ABILITIES and KNOWLEDGE:

  • Skilled in Microsoft Office, including Excel.
  • Strong written and verbal communication skills.
  • Ability to draw and interpret graphs from PROWL.
  • Solid understanding of eCommerce online shopping.

 

PAY and BENEFITS

  • Truck Hero offers competitive pay and the opportunity for annual increases, based on job performance.
  • Comprehensive medical, dental, and vision health insurance
  • A matched 401k savings program to plan and save for your retirement
  • Paid vacation and time off to ensure time with your family and a work/life balance
  • Educational assistance to continue college or pursue other skills and further your career
  • Discounts on great Truck Hero products for you, your family, and friends!

 

WHAT’S NEXT?

  • Please take a moment to provide us your resume and/or complete our online application. You will quickly receive an acknowledgment that you applied, and we will follow up with you again shortly on next steps.
  • Check us out at Truck-Hero.com!
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Open Date 11/19/2021  
Req Number SAL-21-00055  
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Exempt  

This position is currently not accepting applications.

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