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Bilingual Family Service Specialist - St. Johns/Putnam 

Category Social Services  


Primary responsibilities: To provide child care information and referrals to parents.  To determine families eligible for School Readiness services when appropriate.


  1. To provide child care information to all parents regardless of income level.
  2. Facilitate parental choice through the identification of available services, and the provision of information and assistance, in a way that helps parents to evaluate the appropriateness of different child care settings and make a choice of what best fits their needs.
  3. To offer child care choices free of bias and preference for any specific type of child care; center based, home setting, church program, public or private, etc.
  4. Be able to apply and communicate knowledge in the area of developmental needs of children, local and state care rules and regulations and developmentally appropriate child care practices.
  5. Convey child care information in a relaxed manner, problem solves in a positive manner and communicates sensitively and responsively to the needs and concerns of others.
  6. Maintain and update all provider files. New providers are added at least monthly.  Existing providers are updated at least twice a year or when changes occur, utilizing information received from Department of Children and Families Licensing and providers.
  7. Provide necessary statistical information when requested.
  8. Receive and document all complaints from any source that pertains to child care.
  9. Attend any pertinent conferences, trainings and meetings conducted by the Office of Early Learning or others as recommended by your supervisor.
  10. Assist in the staffing of community booths, children’s festivals, etc.
  11. Be knowledgeable of requirements regarding School Readiness, Head Start and Pre-kindergarten for parents and provide assistance to parents and providers.
  12. Send re-determination notices for School Readiness Child Care to clients and providers four to six weeks prior to their date for re-determination.
  13. To accurately and in a timely manner determine /redetermine eligibility for financial aid from OEL and any other source available for child care for qualified families
  14. Submit reports / information for School Readiness Child Care and CCRR accurately and by deadline.
  15. Maintain CCMS/EFS database so that client and provider files are accurate and current and required data fields are accurately captured.
  16. Assist with provider meetings in your assigned county.
  17. Maintain confidentiality in regards to information accessed in the performance of job duties.
  18. Maintain the Unified Wait List and Simplified Point of Entry.
  19. Distribute approved written materials to parents, providers, businesses, and/or community leaders regarding CCR&R, the importance of quality early education, public policy, and parent education as requested.

(These essential job functions are not to be construed as a complete statement of duties performed.  Employees will be required to perform other related marginal duties as required.)

Position Requirements


  • Bachelor’s degree in Early Childhood Education, Child Development, Social Service, or related field is preferred.
  • 1-3 years related work experience preferred. 

(A comparable amount of training, education or experience can be substituted for minimum qualifications.)


  • Ability to effectively provide information in a positive, informative and patient manner.
  • Ability to demonstrate problem solving skills, counseling skills, and empathy toward needs of parents.
  • Excellent telephone, computer, and clerical skills.
  • Working knowledge of laws governing child care, accrediting agencies, and training requirements for teachers.
  • Knowledge of the overall function, responsibilities, and services rendered by the Resource and Referral Program.
  • Ability to adjust to new situations resulting from new laws, decisions, or circumstances with the flexibility needed to adapt and operate.
  • Ability to establish priorities, schedule work loads and use other resources to complete goals or task
  • Bilingual language skills at a level that will allow the specialist to assist non-English speaking service users are preferred.
  • Achieve a Level II on the CCR&R Evaluation within two (2) months.


  • Valid driver’s license
Full-Time/Part-Time Full-Time  
Shift Days  
Salary Range $32,000 - $35,500  
Travel Requirements  
Position Family Service Specialist  
Close Date  
Post Internal Days 0  
Created By Rachel Barker  
Number of Openings 1  
Number Filled 0  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s)  
Req Number SOC-21-00055  
Open Date 11/18/2021  
Location Putnam County One Stop  
About the Organization Episcopal Children's Services is a recognized leader in early childhood education serving more than 50,000 children and their families in seven counties in Northeast Florida - Baker, Bradford, Clay, Duval, Nassau, Putnam, and St John's. In addition, ECS recently became the new Head Start/Early Head Start grantee in Marion, Dixie, Gilchrist, Lake, Levy, Citrus, and Alachua Counties. As a result, we now serve another 2,500 children and their families in these areas. Our talented, dedicated teachers and staff work proactively with children from birth to age five and their families to build a strong educational foundation.

Episcopal Children's Services (ECS) requires those hired into this position to provide proof that they have been fully vaccinated for COVID-19.

ECS will comply with Federal and State law in granting reasonable accommodations to employees who communicate to ECS that they are not vaccinated against COVID-19 because of a disability or because of a sincerely held religious belief, practice, or observance. Any individual seeking an exemption from this requirement must submit a completed request for accommodation form to the human resources department. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, clients, and community.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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