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Development Associate - Application Deadline: December 31, 2021 

Ministry Team Office of Philanthropy, Technology, Identity, and Communications  
Reports To Development Strategist  
FLSA Status Exempt  
Salary Grade 7  
Full-Time/Part-Time Full-Time  
Category National and Global Ministries, Cleveland, Ohio  
Starting Salary  


Assist the Development Strategist and support the Philanthropy Team in growing and maintaining a world-class development operation that includes but is not limited to effective stewardship, donor acknowledgment, and donor database maintenance.




Gift Entry and Acknowledgement Process

  • Enter gifts daily that have been logged in the Key Navigator lockbox
  • Enter gifts daily that have been received in the UCC’s Finance office and stored on the X: Drive
  • Work closely with the UCC’s Finance team to reconcile gift entries and ensure proper coding
  • Send donor acknowledgement letters promptly
  • Update acknowledgement letter templates bi-annually to refresh language
  • Process online donations made through Online Express, Net Community, and Mobile Express
  • Update e-acknowledgement notices bi-annually to refresh language


Database Management

  • Serve as a power user and manager of the Philanthropy team’s technology assets, i.e., Raiser’s Edge, Importacular, NXT, and Blackbaud Net Community
  • Serve as point person to contact Blackbaud Support to research technical issues encountered by UCC Raiser’s Edge users
  • Function as the primary contact for providing technical assistance to the UCC Raiser’s Edge users, e.g., password changes
  • Update donor records with deceased information, address updates, actions, and other pertinent data


Outstanding Pledges

  • Review outstanding pledge report monthly
  • Create pledge invoices for mailing
  • Inform UCC Generosity Officers if one of their donors has an outstanding pledge payment



  • Create and distribute weekly gift reports to Philanthropy Team members
  • Generate duplicate constituent report and update records accordingly
  • Send quarterly fundraising reports to United Church of Christ Conferences


Communications and Donor Relations

  • Respond to inquiries received through the OPTIC general phone number and email
  • Provide timely customer service to inquiries


Other Functions

  • Import new constituents into Raiser’s Edge database
  • Import data into existing constituent records
Position Requirements

MINIMUM QUALIFICATIONS: The requirements listed below are representative of the knowledge, skills and/or abilities required to perform successfully in this position.

  • A college degree in a related field or equivalent experience, or a combination of academic study and experience
  • Demonstrated experience with data systems, database management, and philanthropy reporting
  • Demonstrated excellent communication and interpersonal skills.
  • Demonstrated experience managing multiple priorities
  • Commitment to and theological understanding of mission, stewardship, and philanthropy
  • Desire and sensitivity to work in diverse racial, ethnic, cultural, and religious settings with a commitment to diversity in the workplace as well as in one’s understanding of mission
  • Ability to hold sensitive information in a confidential manner
  • Demonstrated experience working collaboratively and collegially as well as independently
  • Proficient in Microsoft Office applications and Raiser’s Edge NXT



  • Minimum of 3 years demonstrated experience in advanced reporting
  • Familiarity with the moves management concept
  • Familiarity with Crystal Reports
  • Understanding of the polity and structures of the United Church of Christ.


COVID-19 Update: Protecting the health and safety of our employees is a top priority. Full COVID-19 vaccination is required for employment (proof of record will be requested during the onboarding process).


This job description is not intended to be a complete list of all duties and responsibilities required for the position and is subject to review and change at any time in accordance with the needs of the ministry. Since no job description can detail all duties and responsibilities that may be required from time to time in the performance of a position, duties and responsibilities that may be inherent in a position shall also be considered part of the position holder’s responsibility.

It is expected that the person who holds this position will conduct themselves in a manner consistent with the policies of the UCC and in a manner that will reflect positively on the organization. All staff are encouraged to nurture safety within the work performed on behalf of the UCC by being attentive to self-care, education, maintaining appropriate boundaries, and the importance of referring those in need to supportive and helpful resources.



Comprehensive Benefits Package Employer paid Health, Dental, Life and Pension Benefits  
Application Deadline December 31, 2021  
About the Organization The United Church of Christ

Our faith is 2000 years old. Our thinking is not.

We believe in God's Continuing Testament.

We believe in Extravagant Welcome

We believe the church's mission is to Change Lives

EOE Statement The United Church of Christ, National celebrates diversity and an inclusive environment for all employees. We are committed to a workforce that is representative of the broad spectrum of our diverse society. We endeavor to recruit employees from backgrounds that vary by race, color, national origin, ethnicity, gender, gender identity and expression, age, sexual orientation, disability, marital status. The UCC is a multicultural, multiracial, open and affirming, accessible to all, Equal Opportunity Employer.  

This position is currently accepting applications.

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