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Family Advocate 


Turning Point Community Programs is hiring a Family Advocate for our Providence Center Program in Grass Valley. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day – creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.


Under the administrative supervision of the Program Director, this position is responsible for providing support and advocacy to families, ensuring the “family voice” at all levels of programming. This position acts as a consultant to the programs Leadership Team.


This is an at-will direct service position within a program. The position is responsible for the psychoeducation, support, and advocacy to families. Additional support in areas of psychosocial, rehabilitation, and counseling will be provided as needed.


The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

  • Works in partnership with parents who are treated as experts concerning their families.
  • Provides forum for educational groups/meetings, to include facilitation of Parent Support Group
  • Develops list of natural and community support resources for members and their families.
  • Develop Wellness Recovery Action Plan (WRAP) with members/families as needed
  • Attends all County Family Advocacy/County Collaboration meetings.
  • Attends Family Team Meetings as indicated.
  • Provides psychoeducation and strength-based support to increase protective factors (housing, income, parenting skills, etc.) and to promote familial stability in the community.
  • Demonstrates a commitment to wrap around approach when working with families.
  • Provides outreach to new families.
  • Provides prompt intervention in the event of a crisis, both to resolve the crisis and to notify, when indicated, persons and/or agencies necessary for the resolution of the crisis.
  • Provides ‘on-the-spot’ counseling that is both helpful and consistent with the philosophy of the program.
  • Acts as liaison with resources/supports such as housing, childcare, transportation, education, recreation and socialization, and medication support.
  • Safely transports members and other passengers to and from appointments and activities using own personal vehicle.
  • Acts as a member of the Multi-Disciplinary Team for purposes of plan development; attends meetings as necessary.
  • Provides support to other staff members as needed.

Knowledge Of:

  • Principles and goals of community mental health.
  • Principles and goals of the “self-help model.”
  • Principles and goals of the “consumer-driven model.”
  • Principles and goals of the “harm reduction model.”
  • Psychosocial rehabilitation’s treatment and programming.

Ability To:

  • Work and communicate with staff, clients, families, community agencies and Professionals.
  • Perform crisis intervention strategies.
  • Work effectively under stress and conflict.
  • Exercise appropriate judgment and decision-making.
  • Be flexible and adaptable in any given situation.
  • Work as a member of a team.
  • Work under time deadlines and pressures.
  • Work with minimal supervision.

Schedule: Monday - Friday 8:30 am - 5:00 pm


Position Requirements


A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from High School or obtainment of a GED and at least two (2) years relevant mental health experience to include personal lived experience as the parent/primary caregiver of a child/youth or adult with a behavioral, emotional, or mental health challenge. Excellent verbal and written communication skills, time management, and organizational skills needed. Ability to work independently and interact effectively with County Behavioral Health and other County Community Partners. Knowledge of community mental health resources is preferred.

Licenses; Certificates; Special Requirements:

  • California driver’s license & current vehicle insurance/registration
  • Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Open Date 2/15/2022  
Location Providence Center  
EOE Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.  
adjustedSeniorityDate None Specified 

This position is currently not accepting applications.

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