Share Email Opening Title Customer Services Account Coordinator  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   About the Organization Hydrobuilder Holdings (HBH) was initially formed through the acquisitions of Hydrobuilder.com, a leading online retailer of hydroponics and horticultural supplies, GreenCoast Hydroponics, the second-largest hydroponics retailer in the United States, and Los Angeles, Calif.-based Elevated Equipment Supply, full-service equipment and supplies provider for the commercial cultivation and specialty agriculture industries. More recently we have acquired Way to Grow, a Colorado-based retailer of aeroponic, hydroponic, and greenhouse products as well as Home Grown Ventures (HGV) Nutrients, a manufacturer and distributor of a proprietary blend of water-soluble nutrients used for commercial agriculture. Together the five businesses create a leading omnichannel retailer of specialty agriculture and hydroponics equipment and supplies..   Description   Overview The Hydrobuilder Holdings Commercial Account Coordinator provides excellent customer service support through strong interpersonal skills, a high degree of accuracy and superb follow through. Help achieve maximum profitability, ensure customer satisfaction, and maintain the Hydrobuilder company values and image   Position Requirements Primary Job Functions: Coordinate Commercial Account relationships, maintaining effective communications and ensure that all customer account requirements are met. Process open quotes and workorders in a quick and efficient manner Process payments through point-of-sale system and into safes Coordinate the fulfillment process from pulling orders to final delivery Process special orders and rma's  Maintain effective communication and help problem solve throughout the entire process Logics duties as assigned Monitor Inventory levels to make sure the store is stocking the products that Commercial accounts regularly purchase. Support Sales Functions: Greet ALL customers who walk in the shop. Create an AMAZING customer experience Maintain consistent customer communication. Solve order issues and concerns Provide relevant Marketing materials, info sheets, samples, etc Process customer transactions at the point of sale Communicate and work with various departments as needed (Accounting, Inventory, Logistics, Purchasing, ect.) Assume Ultimate Responsibility for your actions. Assist with maintaining vendor relationships Preferred Qualification Previous Warehouse Experience REQUIRED Ability to lift 50lbs on a daily basis Thrive in a fast paced environment  High level of organization Hydroponics Experience (preferred, but not required) Clean Driving Record Pay/benefits: Starting at $18-$20/hr, DOE Co- Sponsored Medical Benefits Voluntary Group Dental plan Advancement opportunities Employee Assistance Program 401k w/company match up to 4% Eligible after one year of service working reg full time. PTO & Sick time       Location HydroBuilder Holdings Los Angeles   Full-Time/Part-Time Full-Time   Shift -not applicable-   Pay Rate   This position is currently not accepting applications. To search for an open position, please go to http://GCHIncdbaGreencoastHydroponics.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us

 

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