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VTC System Engineering Lead 

Position Level  
Req Number INF-21-00079  
Referral Bonus Amount  
Open Date 11/10/2021  
Full-Time/Part-Time Full-Time  
Location MCSG - Robins AFB  
About the Organization MCSG strives to create a culture that empowers us all to accomplish the tasks needed to meet or exceed our customer's requirements. It alone is what sets us apart. Our culture is based on the belief that it is a privilege to serve our customer and embodied in our motto 'Your Success. Our Mission.'

This position is not currently funded and is pursuant on MCSG being awarded this contract.

JOB SUMMARY: Lead technical management and engineering of the HQ AFRC VTC environment consisting of 15 VTC suites using IP-based (with ISDN as an alternate) connectivity. Ensure system is technically capable of providing approximately 15-30 VTC sessions and 100-125 conference room events occur. Provides technical oversight to ensure the VTC hub located at HQ AFRC will provide VTC hosting services to AFRC, AFRC host bases, and AFRC tenants expanding local support to users throughout the command.


  • Serve as the Video Teleconferencing (VTC) hub manager for VTC hub (located at HQ AFRC) supporting VTC session hosting across AFRC.
  • Program and integrate Crestron products.
  • Schedule, coordinate and facilitate VTC requests/sessions.
  • Maintain VTC Account Database.
  • Track, document and brief management on VTC utilization trends.
  • Maintain and update web-based VTC schedule.
  • Provide access list for room supporting VTC hub infrastructure equipment.
  • Provide maintenance and/or troubleshooting support for legacy ISDN issues affecting VTC hub services.
  • Maintain inventory control. Provide enterprise installation support, technical documentation, ongoing troubleshooting and maintenance, and on-site training support for VTC services.
  • Act as enterprise VTC network maintenance focal point; receives and responds to alerts from VTC users/network VTC systems.
  • Coordinate with appropriate vendors for maintenance support.
  • Configure systems, communications devices, and peripheral equipment.
  • Develop and maintain AFRC VTC Directory.
  • Install, configure, and upgrade network hardware/software.
  • Develop training materials, and train on-site personnel in the proper use of the VTC-Audio/Visual (A/V) hardware/software.
  • Support on-site installations from maintenance vendor.
  • Perform safe custodian duties.
  • Manage secure key material for classified VTC equipment.
  • Integrate VTCs and A/V equipment with 3rd party communications solutions (e.g., Creston).
  • Provide monthly VTC usage reports with a 99% success rate of VTC sessions per month. (CDRL A010). Server administrators will implement AF Maintenance Tasking Orders (MTOs), TCNOs, and CCOs by established deadlines with 95% compliance for MTOs; 100% compliance for TCNOs and CCOs. All non-compliant MTOs will be corrected within 5 days. Ensure NIPR/SIPR CAT vulnerabilities for each assigned server does not exceed AFRC, AF, DISA, or DoD vulnerability thresholds.
Position Requirements


  • Significant experience with Enterprise VTC service delivery.
  • Significant experience administering and configuring VTCs and A/V suites.
  • Experience engineering VTC over IP.
  • Knowledge of Crestron products, integration, and programming.
  • Knowledge of various A/V technologies.
  • Knowledge of VTC technologies and common architecture equipment (e.g., Cisco, Codian).
  • Knowledge of multicast on desktops (streaming audio/video), audio conferencing, point-to-point, and multipoint video conferencing.
  • Knowledge of AF network architecture and security including:
    • ATO changes and considerations.
    • JITC certifications.
    • Approved Products List (APL) / Unified Capability (UC), TEMPEST and EMSEC standards.
    • TEMPEST and EMSEC standards.


EDUCATION/CERTIFICATION: Associates Degree in AV Systems Design or related field preferred. 8140 certification require. IAT Level 2 certification is required.


EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.

Executive Order 14042 – Ensuring Adequate COVID Safety Protocols
The United States government is requiring all employees, plus all contract employees performing services on behalf of the federal government, be fully vaccinated against COVID-19 by December 8, 2021. In accordance with EO 14042, MCSG Technologies is requiring all employees with MCSG Technologies be fully vaccinated against COVID-19 by December 8, 2021.

This position is currently not accepting applications.

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