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Title

Case Manager - Adult Programs 

Category Human Services  
Description

Primary Responsibility: The Adult Programs Case Manager assesses needs and determines initial and ongoing eligibility of clients for Aid to the Needy Disabled, Old Age Pension, Food Assistance, Medicaid, Long Term Care, Burials, Emergency Assistance Programs, and other Community resource programs. This position interviews clients to determine the exact needs in the household and ensures processing of applications in order for clients to receive accurate and timely benefits. Additionally, the Adult Program Case Manager is cross-trained to cover and support the case manager assigned to family and children eligibility and other case management programs (Temporary Assistance to Needy Families, Family and Child Medicaid, CHP+, Child Care and Food Assistance). The Adult Program Case Manager works independently and under general supervision of the Benefits Case Manager Supervisor.

Supervised by: Case Manager Supervisor

Supervises: N/A

FLSA status: Non-Exempt

Salary Information: Hiring range is $16.39 - $17.20 / hour DOQ. The pay range for the Case Manager - Adult Programs position is $16.39 - $24.62 per hour.

Main Job Duties:

  • Performs eligibility determinations within an established framework under general instructions. Interviews applicants and makes referrals to available community resources; prepares related paperwork; maintains ongoing case management services and complies with state and financial audit requirements. Assures that clients understand rights and responsibilities as well as appeal rights. Expedites and provides emergency services, such as food assistance, to assure needs are met. Works in partnership with other employees, departments/divisions, external entities and the public in delivering effective and innovative services. (35%)
  • Researches, acquires and uses knowledge of State Departments of Human Services and Health Care Policy and Finance Rule Manuals 3, 4, and 8 as well as Operational Memos when determining payments and other services. Also follows Program Guidelines and state manuals for the various programs are generally, but not always, clearly applicable, requiring the Case Manager to exercise judgment in selecting the most pertinent guidelines. Uses knowledge of program requirements and timeliness in determining payments and other services. (30%)
  • Accurately enters into and/or receives information from the various computer eligibility systems (CBMS, EBT, SAVE, and MyUI+), puts into practice any relevant policy and procedural changes in these systems, works with the supervisor on problem cases and system difficulties. (25%)
  • Provides information to the Case Manager Supervisor when requested on case determinations, guidelines used, statutory authority, audit requirements, etc. (5%)

Additional Job Duties: 5%

  • Makes home visits to clients that are home bound in order to get required paperwork completed and signed for determination of benefit eligibility.
  • Other duties as assigned and any duties needed to stabilize an emergency situation.
 
Position Requirements

Qualifications:

  • Education: Associate’s Degree in public administration, behavioral sciences or appropriately related degree. May substitute full-time professional, high-level technical and/or para-professional work which provides similar levels of knowledge that would be obtained through the required education on a year-to-year basis. When using a combination of experience and education to qualify, the education must have a strong emphasis in the human behavioral science fields.
  • Computer literacy including Microsoft Word and Excel with the ability to learn new software programs. Knowledge of state systems, especially CBMS, is preferred.
  • Basic working knowledge of case management and human behavioral sciences. Requires practical knowledge of cultures, and socio-economic factors.

Ability to:

  • Maintain effective working relationships with professionals from other agencies, private and
  • public employers to gain and exchange information pertaining to the client.
  • Accurately and effectively transmit and receive information that is necessary to the
  • accomplishment of goals and objectives, including effective written and oral communications
  • in English; and the ability to listen.
  • Keep information regarding clients confidential and secure.
  • Work efficiently and effectively as a team member within the department.
  • Exercise independent judgment and critical thought.
  • Organize work, set priorities, meet deadlines and follow up on assignments with minimum
  • direction.
  • Multi-task assignments and coordinate assigned functions or projects in various stages of
  • completion within a number of program areas.
  • Must pass background check, including criminal.

Certifications:

  • Must possess a valid Colorado Driver’s license without any restriction due to driving record. Must also be able to drive a county vehicle.
  • Must possess FEMA ICS 100 and 700 certifications within 6 months of employment.
  • Mental/Physical Requirements:
  • Work is performed in an office setting. Work also involves some home visits which consist of driving to and from clients’ residences.
  • Hearing voice conversation is essential for safe and effective job performance.

Ability to:

  • Perform sedentary work.
  • Lift up to 10 pounds.
  • Operate office equipment including a computer keyboard and telephone.
  • Stand, walk, sit, bend, twist, pull and reach.

Experience:

  • One-year experience in determining eligibility in human services assistance programs or comparable setting required. CBMS experience preferred.

The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Gilpin County provides reasonable job-related accommodations for disabled persons. Must pass drug screen and background check, including traffic and criminal.

 

 
Full-Time/Part-Time Full-Time  
Salary Information $16.39-$17.20 DOQ  
Benefits Statement  
Close Date  
Exempt/Non-Exempt Non-Exempt  
Open Date 11/11/2021  
Location Human Services  
About the Organization Gilpin County is a rural community in Colorado's high country, neighboring the Continental Divide, yet less than an hour west of downtown Denver. Residents enjoy a quality of life enhanced by the vast recreational opportunities offered by Golden Gate State Park, the Arapaho and Roosevelt National Forests, the limited-stakes gaming in Black Hawk and Central City, an amazing recreation center and fairgrounds, low taxes and financially secure local government.



 
EOE Statement We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.  

This position is currently not accepting applications.

To search for an open position, please go to http://GilpinCounty.appone.com



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