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Title

Guest Relations Specialist  

About the Organization Welcome to Blue Marble - your home, our home! We are a family business with core values of work hard, play hard. We are proud to offer Ultra-Premium Co-Packing, Private Label, and Canning Services. Come join our team!  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Number of Openings 1  
Description

Blue Marble Productions, Inc. is a world-class developer, processor, and co-packer of branded and private label alcohol and non-alcohol-based products for the beverage industry.

The Guest Relations Specialist will be the first point of contact for the company and will provide administrative support across the organization.

  • Greet and attend to all visitors/guests; ensure each guest has properly signed in and out
  • Serve as office information desk for employee and visitors and be a central guide and representative for all things Blue Marble
  • Accountable for all incoming mail and forwarding on to appropriate recipient; also responsible for outgoing mail
  • Responsible for organizing and booking each conference room, including the Tasting Room; ensuring conference rooms are properly supplied and cleaned
  • Maintaining the office break room area (coffee, dishwasher/dishes, bottled water)
  • Provide information to walk in job applicants specific to our online application system
  • Assist Safety Manager with the coordination and administration of our subcontractor prequalification program
  • Single source collection of office supply orders throughout the organization and coordinate purchasing with Procurement Manager
  • Act as a point of contact for office equipment repairs (restrooms, computer equipment/printers, vending) and communicate to owner the needs
  • Coordinate miscellaneous events (business meeting meals, employee activities and events, etc.)
  • Follows privacy guidelines as dictated by state and federal law
  • Follows all Standard Operating Procedures (SOP's) for the area worked
  • Ensure personal safety, food safety, and quality protocols are followed, especially with a focus on adherence to Good Manufacturing Practice (GMP) and Personal Protective Equipment (PPE) protocols and Sanitation Standard Operating Procedures (SSOPs)
  • Utilizes all food safety and food security guidelines, including Safe Quality Foods (SQF) good manufacturing practices and Hazard Analysis Critical Control Points
  • Other duties assigned by the Supervisor/Manager
 
Position Guest Relations Specialist  
Position Requirements

REQUIREMENTS:

  • High School diploma or general education degree (GED) preferred
  • Must be 21 years of age
  • 1-2 years of administrative experience (previous experience in a manufacturing environment a plus)
  • Must be well versed in Microsoft Office
  • Must have excellent verbal and written communications skills
  • Must be customer service oriented
  • Must be highly organized
  • Must have great attention to detail, essential problem-solving methods and initiative
  • Must have the ability to learn and apply policies, procedures, standards and guidelines
  • W have the ability to perform assigned tasks in a timely and accurate manner with minimal supervision
  • Must have the ability to receive, understand and proactively respond to direction from supervisors/managers and other members of leadership
  • Must have the ability to work as part of a team and interact effectively with others
  • Must have the ability to work in a fast paced environment and accomplish multiple tasks within established timeframes
  • Must be able to read, recognize and speak the English language
  • Must be able to work overtime when needed

WORKING CONDITIONS:

  • This role is primarily administrative at the front desk, but must be willing to sometimes work on the Production Floor/Employee Break Room
  • Must be able to stand/walk for up to 8 hours, and be able to sometimes push, pull, squat, bend, and reach
  • Must be able to use hands and fingers to control equipment for forms of communication by grasping, reaching, and using finger dexterity
  • Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
  • Must be able, with or without reasonable accommodation, be able to lift up to 50 pounds depending on job task
  • Must be able to work in cool conditions in the winter and warm conditions in the summer
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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