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Individual Supports Team Member 

Category Adult Mental Health Services  

Individual Supports Team Member

Are you that good, dependable friend that people can count on in times of trouble? You’re not only a friend, some may go as far as calling you a mentor! Your biggest asset is when times get tough, you come with fundamental solutions to problem-solving. People often refer to you as dependable, reliable, loyal, and trustworthy. Please know, in this career, you’re not only helping people, but you’re also providing a means of triumph in the lives you touch!

Easterseals UCP (ESUCP) is actively seeking an Individual Supports Team Member. Individual Support is an action-oriented service for persons with Serious and Persistent Mental Illness (SPMI) or Serious Mental Illness (SMI) as documented in the PASRR manual Appendix C and meets clinical criteria for Transitions to Community Living.  The service intends to teach and assist individuals in carrying out Instrumental Activities of Daily Living (IADLs), such as preparing meals, managing medicines, grocery shopping, and managing money, so they can live independently in the community.

Responsibilities include and are not limited to:

Individual Housing & Tenancy Sustaining Services (not an exhaustive list)

  • Provide early identification and intervention for behaviors that may jeopardize housing, such as late rental payment and other lease violations.
  • Assist the individual in understanding the role, rights, and responsibilities of the tenant and landlord.
  • Restore skills to develop key relationships with landlords/property managers to foster successful tenancy.
  • Assist in resolving disputes with landlords and/or neighbors to reduce the risk of eviction or other adverse action.

Money Management and Entitlements (not an exhaustive list)

  • Assist in accessing financial entitlements such as SSI/SSDI, Medicaid, Special Assistance In-Home, food stamps, Veteran benefits, and payee-ship (as needed) including assisting with applications for these entitlements and/or identifying and referring the individual to local community agencies that can assist in applying for financial entitlements.
  • Assist the individual to improve the ability to budget his or her money and pay bills. Monitor financial needs monthly or more frequently if needed.

Activities of Daily Living (not an exhaustive list)—Assist the individual to restore or improve the ability to:

  • Perform self-care management
  • Maintain personal safety
  • Meal plan, grocery shop, cook, use kitchen appliances, and store food safely

Personal Health, Wellness, and Recovery (not an exhaustive list)—Assist the individual to restore or improve the ability to:

  • Manage medications
  • Access and use pharmacy services and appropriately store medications
  • Manage personal health needs

Promote Community Integration (not an exhaustive list)—Assist the individual to restore or improve the ability to:

  • Socialize, communicate, and develop friendships
  • Identify his or her interests and lifestyle choices
  • Identify where to pursue those interests and plan a leisure schedule
Position Requirements


  • Meets qualification according to 10A NCAC 27G .0104 as a:
    • Paraprofessional
    • Associated Professional, or
    • Qualified Professional
  • Knowledge of community housing resources.
  • Have the knowledge, skills, and abilities to successfully provide Individual Supports.
  • Possesses current, unrestricted, state-appropriate driver’s license.
  • Possesses current, unrestricted vehicle insurance and provides own transportation for use in fulfilling job requirements.

Closing Date:   Open until filled

Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Individual Supports Para-Professional  
Division Community Support Team  
Exempt/Non-Exempt Non-Exempt  
Location CST Raleigh  
About the Organization Easterseals UCP has been part of the fabric of North Carolina and Virginia for 75 years. We started in counties all over NC and VA filling gaps and addressing the needs of children and adults with disabilities. Our legacy organizations Easterseals NC, United Cerebral Palsy NC, and Easterseals Virginia joined forces as Easterseals UCP to intentionally work side-by-side with more than 20,000 individuals and their families, providing the broad network of services and support they need to achieve better days. Today we are affiliated with both Easterseals, Inc. and United Cerebral Palsy Inc.

Our mission is to create opportunities, promote individual choice, and change the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work and play in their communities.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
SuperVFlg None Specified 

HoursPerWk None Specified 

This position is currently not accepting applications.

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