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Title

Sales Success Advisor 

Description

Convivial Brands is looking to add a Sales Success Advisor to our team! This position can be performed remotely. This is a great opportunity to join a growing, multi-entity company. 

Position Summary: The Sales Success Advisor for the Style Life brand is the person responsible for providing day-to-day support and assistance to the field, as well as basic training. This position is responsible for providing stylists with a successful and enjoyable experience through helping solve customer service issues, technical issues, training new stylists, and fostering positive community engagement and morale, amongst a myriad of other special projects. The Sales Success Advisor is focused on supporting the Director of Field Development in encouraging and growing the field through comprehensive training, incentives, and rewards and recognition; ultimately keeping our stylists engaged and supported to have long-term growth for the entire organization. 

 

Principal Duties and Responsibilities:

  • Keeps the community engaged through morale-boosters such as kudos, handwritten cards (birthday, promotion, top 10, etc.) as directed by Sales. 
  • Creates, executes, and maintains up-to-date and on-trend social selling training in collaboration with the Digital Media Specialist and Director of Field Development.
  • Develops New Stylist training, including Starter Guide, Social Selling training, and weekly New Stylist Training calls.
  • Develops and executes small focus group training sessions in collaboration with the Director of Field Development.
  • Assists the Digital Media Specialist in creating, executing, and maintaining the monthly virtual celebration script.
  • Creates content for the company wide weekly newsletter, The Weekly Wrap.
  • Maintains approvals and terminations, and ensures information is updated and current in Stylist Studio, Sales Portals, and appropriate Facebook Groups.
  • Gives excellent customer service and support in all digital avenues – Facebook pages, Facebook groups, answering DMs, and taking phone calls per assigned brand(s) needs.
  • Keeps community of followers and subscribers engaged within the assigned brand’s community.
  • Assists with special projects, as needed. 
  • Responds to and resolves general inquiries or issues with products, community members, or technical needs via phone or email.
  • Aids the System Administrator of the websites in returns, exchanges, and solving issues.

 

Training & Development

  • Creates concepts and updates for monthly themed In-Home & Virtual Party Training with written scripts and aligned marketing materials.
  • Identifies and creates Small Group Intensive training sessions on a quarterly basis for New Stylists, different promotions, etc.
  • Stays up to date with Social Selling trends and helps to implement these trends into training for the field of stylists.
  • Develops and manages the content for the training portal, The Studio.
  • Develops a comprehensive New Stylist Training program with a New Stylist Guide, weekly calls, etc.
  • Develops comprehensive Promotion Pathways for training sessions and materials.
  • Writes the content and designs the Stylist Newsletter, “The Weekly Wrap” on a Weekly Basis.

 

Stylist Associate

  • Recognizes and rewards stylist incentives by placing award orders.
  • Provides Tech fee reminders and supports getting a stylist back to good standing after a tech fee failure.
  • Aids in clarifying Commission inquiries.
  • Supports a positive stylist community by processing Account Terminations based on request or violation of policies and procedures.
  • Ensures stylists have access to the training portal (The Studio) by way of daily approvals.
  • Ensures access to the training portal (The Studio) is reserved only for those that are part of the community by removing terminated stylists upon termination.
  • Works with the System Administrator to clearly communicate inventory updates by maintaining Product Alert Lists.

 

Convivial Brands Expectations of all Employees:

  • Adheres to all Convivial Brands Policies and Procedures.
  • Conducts self in a manner consistnt with Convivial Brands’ Core Values at all times.
  • Maintains a positive and respectful attitude with all contacts.
  • Consistently reports to work on time and prepared to perform the duties of the position.
  • Meets productivity standards and performs duties as workload necessitates.
  • Maintains the privacy of all company proprietary information.
  • Treats visitors, vendors, customers, and team members with respect and dignity.
  • Able to safely perform the essential functions of the job with or without reasonable accommodation.

 

Supervisory Responsibilities:

This position does not have any internal supervisory responsibilities currently; however, it does have external supervisory responsibilities. Those responsibilities would include ensuring that the Style Life Stylists feel supported, valued, and are also held accountable to adhere to the company’s policies and procedures in a manner the properly represents the mission of Style Life.

 

 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Direct Sales Success Associate  
Number of Openings 1  
Exempt/Non-Exempt Exempt  
Location Convivial Brands Corporate Headquarters  
EOE Statement It is our policy to offer equal opportunity to all, based upon individual merit and without
regard to race, creed, color, age, sex, religion, national origin, citizenship, marital status,
height, weight, genetic information (regarding employee or family), family medical history,
Vietnam Era Veterans Status or physical or mental disability (provided that the disability -
with or without a reasonable accommodation - would not interfere with your ability to
perform the essential functions of the position applied for or constitute a safety hazard), to the
extent required by law.

We do not condone harassment relating to a person's race, color, religion, sex, national origin,
citizenship, height, weight, genetic information, age, or physical or mental disability. We
prohibit the use, distribution, sale, or possession of drugs, and controlled substances while at
work. We prohibit reporting to work under the influence of alcoholic beverages, drugs, or
controlled substances.

If you execute and submit this Application electronically to CONVIVIAL BRANDS ELC, INC, you agree
to the following: (1) you voluntarily agree to submit your Application and the information you
provided in it electronically; and (2) your electronic signature is your own.  

This position is currently not accepting applications.

To search for an open position, please go to http://ConvivialBrands.appone.com



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