EDUCATION AND EXPERIENCE REQUIREMENTS:
¨ Minimum requirement of high school diploma or equivalent.
KNOWLEDGE, SKILLS, AND ABILITIES:
¨ Experience in an office environment, answering phones or customer service position preferred.
¨ Basic clerical skills required.
¨ Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills and be able to meet deadlines.
¨ Strong verbal and written communication skills.
¨ Must have basic computer knowledge and be familiar with and skilled in standard office software programs.
¨ Ability to work effectively with different levels of personnel.
¨ Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Spectrum Retirement, its residents, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and Spectrum policy.
¨ Understand how to approach and communicate with all residents including those who are cognitively impaired.
¨ Treat residents, family members and other team members with dignity and respect while responding to their needs.
PHYSICAL DEMANDS:
¨ Must be able to communicate and function in an interdisciplinary team.
¨ Must be able to sit, stand, bend, lift, push, pull, stoop, walk, and move frequently during working hours.
¨ Must be able to lift 30 lbs. floor to waist, lift 10 lbs. waist to shoulder, lift and carry 30 lbs., and push/pull 40 lbs.
¨ Must be able to read, write, speak, and understand the English language.
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