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SME3 Field Service Representative  

Category Information Technology  

Location:  SME3 to work out of SOCSOUTH HQ in Homestead, FL to provide technical and training support to the SOF Deployable Node (SDN) Family of Systems (FoS). 

Will be providing technical and training support to various units.

  • Provide Tier I and II support at remote field and garrison sites.
  • Perform server and desktop installation, basic cabling.
  • Perform systems administration of desktop and server systems connected to local and wide area networks.
  • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions.
  • Run an entire remote site with demanding customers in austere or garrison locations.
  • Maintain and load cryptographic devices and keys.
  • Perform troubleshooting, maintenance, and repair on many types of hardware and software.
  • Develop new concepts and processes. Analyze root causes and resolves issues. Support more junior level technicians and specialists in their activities. Perform all tasks of lower level technicians or specialists.
  • Work individually, actively participates on integrated teams, and may also lead a task, project, or team.
Position Requirements

Education: Technical Training in C5ISR systems

Experience: Twelve (12) years of hands-on experience with RF communications and/ or communications networks, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training. Recognized expert who has demonstrated industry and public service leadership in C5ISR systems.

Certification: Security+ 

Security Clearance: SECRET to start with ability to obtain TS/ SCI

Full-Time/Part-Time Full-Time  
Position SME3 Field Service Representative  
Number of Openings 1  
Location Homestead, Florida  
About the Organization RLM Communications, Inc. with several locations in the United States, is headquartered just a few minutes away from the gates of Fort Bragg, NC. RLM is quickly growing as a small business and a leader in the community. We specialize in:
•Information Assurance, Information Technology, Intelligence, & Cyber Security
•Information Technology Infrastructure Library (ITIL) Training & Implementation
•Healthcare IT
•Systems Integration & Audio Visual Support
•Program Management & Staff Support Services

RLM is a Quality focused organization. Quality means providing the customer with excellent solutions that completely fulfill their requirements. We strive to continuously improve our processes, personnel, and services to ultimately become the government's contractor of choice. Quality is the philosophy behind all we do, our strategy for growth… it is our mission!

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