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Title

Healthy365 Support Navigator (596) 

Category HEALTHY365 - 8387  
Description

JOB SUMMARY:

  • Serves as a single point of contact for referring physicians, patients, and community partners to reduce barriers to needed resources
  • Directing clients to sources of emotional, financial, administrative, or cultural support
  • Build working relationships, solve problems and support patients as they learn to self-navigate the system

QUALIFICATIONS:

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Coordinate services for individuals in need, including substance use disorder treatment, counseling, transportation, financial assistance, nutrition and housing needs
  • Stay informed with changes in the service delivery system and seek current information about available resources
  • Manage and maintain a client data tracking system, including updated information, demographics and referrals made and followed up on
  • Building client relationships and trust by being an effective communicator and listener, while understanding your role's boundaries and maintaining a professional relationship
  • Responsible for networking and outreach efforts to establish and maintain positive working relationships with key community partners
  • Perform navigation work with minimal supervision. May be required to occasionally work irregular hours, attend other job-related meetings and/or training, and perform other duties as assigned

COMMUNICATION RESPONSIBILITIES:

  • Continuously works to enhance general public awareness of the Hancock Health and healthy365 Connection Center and recruit partners as part of an ever-expanding network.
  • Cultivates community and business relationships to ensure a strong local commitment to promote wellness for generations to come.
  • Effectively and consistently communicates with staff and encourage interactive meetings and discussions.

EXPECTED BEHAVIORS:

  • Patients First Behavior with patients, visitors, physicians and coworkers while conducting phone business or in-person interactions
  • Evidence of effective communications skills with clients, colleagues and community partners
  • Ability to gain trust and respect among a wide group of people with multiple levels of educational attainment
  • Ability to positively impact people and relationships
  • Ability to be flexible and adaptable to meet the needs of all individuals and partnerships
  • Able to perform essential functions of the job with or without reasonable accommodations
  • Managing multiple priorities
 
Position Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Bachelor’s degree in social work, counseling, or a related field required
  • Master’s Degree in Social Work or counseling related field preferred
 
Full-Time/Part-Time Full-Time  
Shift Days  
Sign-On Bonus  
Position Healthy365 Support Navigator (596)  
Number of Openings 1  
Exempt/Non-Exempt Exempt  
Open Date 10/21/2021  
Location Hancock Regional Hospital  
About the Organization Hancock Regional Hospital serves Hancock County and the surrounding areas as a full-service community hospital focused on primary care, patient comfort, and convenience.



Today, a highly skilled medical and professional nursing staff anchors Hancock Regional Hospital. We have a state-of-the-art surgery department, 24-hour emergency services, OB services, progressive and critical care, a geropsychology unit, home healthcare, occupational health, a transitional care unit, a total oncology program with a cutting-edge radiation oncology center, many private rooms, and a full complement of Inpatient and outpatient services.



Our Mission is to be a Caring Community Partner by healing, improving health and wellness, alleviating suffering, and delivering acts of kindness one person at a time.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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