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Title

Sr. Clinician 

About the Organization First Advantage is the world's largest provider of comprehensive background screening, identity and information solutions that give employers and housing providers access to trusted information for making faster, more accurate people decisions.

Leveraging our advanced global technology platform and customer service experts throughout the world, we build fully scalable, configurable screening programs that meet the unique needs of over 45,000 client organizations. Headquartered in Atlanta, GA. First Advantage has offices throughout North America, Europe and Asia.
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Description:

This position ensures continuity and quality oversight with the delivery of service to our customers, their employees and family members for BOT, EAP, SAP and related products.  Assists in the supervision and coordination of the clinicians and case workers.  Serves in a leadership role and is a subject matter expert for designated products and services for existing and new business implementations. 

Essential Duties & Responsibilities:

  • Assists in monitoring the quality of direct service offerings
  • Assists in the supervision of clinical and/or admin staff
  • Member of the QA committee for outcomes/evaluation/policy and procedures/documentation/case audits/program measures/training, etc…
  • Complete High Risk consultations with Human Resources and Employee Relations representatives of client companies
  • Coordination of orientation and trainings
  • Knowledge of compliance and regulatory requirements for related products serviced
  • Collaborate with Sr. Clinical Manager on implementation of new business and expanded products
 
Position Requirements

Education/Certification:

  • Masters level in Behavioral health or related field and state licensure at the LGSW-level minimum.
  • SAP and CEAP certified or eligible (if eligible, required to obtain within the first 6 months of service).

Experience:

  • Minimum of 1 year supervisory experience in EAP, mental health and/or substance abuse setting, 3 years in mental health or substance abuse.  Call center experience preferred.

Other:

  • Ability to manage a team of direct reports.
  • Ability to implement new accounts, products and services.
  • Knowledge of EAP, substance abuse and other related service theories/practice.
  • Ability to multi-task, prioritizes, self-motivate, and effectively manage work schedule.
  • General knowledge of Microsoft office, Excel applications and other software needed to complete daily duties.
  • Strong verbal and written communications.
  • Ability to interact effectively with a wide range of people (employees, human resource representatives and upper management).
  • Knowledge of related regulatory and legal requirements.
  • This position may supervise other clinical and non-clinical staff as warranted.
  • Supervision may involve administrative functions, performance management and those affiliated with case specific requirements.

Physical Requirements: Will require sitting for a period of time throughout the day

Supervisory Responsibilities: Can include supervision of  direct reports, requires hiring/firing, approving time worked; deciding performance rating; deciding pay increases, disciplining; and resolving complaints/issues.

Working Environment: Office Environment (home based)

Travel Requirements: Annual to bi-annual travel may be required

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They are not intended to be an exhaustive list of all duties, responsibilities and requirements.

 
Full-Time/Part-Time Full-Time  
Position Sr. Clinician  
Req Number OPE-21-00096  
Open Date 10/20/2021  
Location Remote  

This position is currently not accepting applications.

To search for an open position, please go to http://FirstAdvantageCorporation.appone.com



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